Job Summary
Published On : Oct 15, 2026
No. of Vacancies : 04
Job Type :
Full Time
Job Level :
Experience : At least 5 years
Age : 28 to 45 years
Location : Dhaka (Basundhara RA)
Salary Range:
Tk. 30000 - 40000
Application Deadline : Nov 12, 2026
Senior Manager - Visa Consultant
Haramain Hajj Umrah Limited
No. of Vacancies
04
Job Description / Responsibility
- Handle end-to-end visa processing for clients traveling to different countries.
- Assess clients' travel purposes and determine the appropriate visa category based on the applicable official requirements.
- Prepare and provide accurate document checklists for clients.
- Review passports, photographs, bank statements, employment documents, financial documents, travel history and other supporting documents.
- Check documents carefully for accuracy, consistency, completeness and validity.
- Prepare and review visa application forms before submission.
- Guide clients regarding appointment booking, biometric enrollment and document submission procedures.
- Coordinate with relevant embassies, high commissions, VFS/visa application centers and authorized channels, where applicable.
- Track applications from submission until decision/collection.
- Maintain an updated record of every client's application status.
- Handle visa interview preparation where applicable.
- Explain visa fees, processing times and documentary requirements accurately.
- Monitor changes in visa requirements, application procedures and appointment systems.
- Handle rejected, delayed or additional-document cases professionally and advise clients based on the applicable rules.
- Coordinate with the ticketing team regarding confirmed travel arrangements when appropriate.
- Maintain confidential client and passport information securely.
- Ensure no false, misleading or fabricated documents/information are submitted.
- Maintain daily/monthly visa processing reports.
- Train junior visa staff when required.
- Handle visa application processing, documentation, and file preparation for various destinations
- Assist clients with visa requirements, document checklists, application procedures, and appointment scheduling
- Handle tourist, business, student, and other applicable visa categories
- Communicate professionally with clients and provide timely updates
- Coordinate with embassies, visa application centers, airlines, hotels, and relevant service providers
- Maintain strong professional relationships with clients, corporate clients, travel agents, and business partners
- Understand clients’ travel requirements and provide suitable solutions
- Organize and coordinate corporate meetings, client meetings, and business presentations
- Work closely with team members to ensure smooth and efficient service delivery
- Maintain a high level of customer satisfaction
- Perform additional duties as required based on office needs and management instructions
- Key Responsibilities
- Application Processing: Manage end-to-end tourist/visit visa applications for major destinations (e.g., USA, UK, Canada, Schengen countries, Australia, Japan, and Southeast Asia).
- Documentation & Vetting: Scrutinize financial profiles, travel itineraries, invitation letters, and supporting legal paperwork to ensure complete embassy compliance.
- Client Consultation: Provide personalized consultations to applicants, evaluate individual profiles, and advise on optimal application strategies and document preparation.
- Interview Preparation: Conduct mock interviews and prepare applicants for embassy/consulate appointments.
- Regulatory Updates: Stay up-to-date with changing immigration rules, visa policies, and portal submission procedures across various international embassies and High Commissions.
- Case Tracking: Coordinate application submissions, biometric appointments, passport tracking, and post-submission queries.
- Develop and execute sales strategies to increase the company's visa service sales and revenue.
- Generate new visa customers through direct sales, telesales, referrals, networking, B2B partners, corporate contacts and market visits.
- Convert inbound leads received through phone, WhatsApp, social media, website, campaigns and walk-in inquiries into paid visa clients.
- Actively sell visa services for the UK, USA, Canada, Australia, New Zealand, Schengen countries, Japan, South Korea, China, Singapore and other major destinations.
- Conduct professional sales consultations to understand customers' travel purposes and requirements.
- Explain visa service packages, professional fees, processing scope and related travel services clearly and accurately.
- Prepare quotations and follow up continuously with prospective clients until successful conversion or final closure.
- Handle price objections, competitor comparisons and other sales objections professionally.
- Develop new sales channels and identify potential markets for visa services.
- Build and maintain relationships with B2B travel agents, referral partners, corporate clients and individual customers.
- Generate own leads in addition to effectively converting company-provided leads.
- Develop referral business from existing and previous customers.
- Reactivate old inquiries and customer databases to generate additional sales.
- Plan and execute visa sales campaigns in coordination with the marketing team.
- Monitor competitors, market demand, pricing and emerging visa-sales opportunities.
- Cross-sell air tickets, hotels, travel insurance, holiday packages and other relevant travel services to visa customers.
- Maintain a strong and updated sales pipeline with proper lead categorization and follow-up schedules.
- Maintain accurate records of inquiries, quotations, conversions, lost leads, revenue and customer acquisition.
- Achieve assigned monthly visa sales, revenue, gross profit and customer acquisition targets.
- Monitor individual and team conversion rates and take corrective action where performance is below target.
- Supervise, guide and motivate Visa Sales Executives/Telesales team members where assigned.
- Conduct regular follow-up reviews with the sales team and ensure that no potential lead is left unattended.
- Prepare daily, weekly and monthly sales performance reports for management.
- Analyze lost sales and identify the reasons for non-conversion.
- Coordinate with the Visa Processing/Operations team after successful sales handover to ensure smooth customer service.
- Ensure that sales representatives provide customers with accurate information and never make unauthorized commitments or guarantee visa approval.
- Maintain strong relationships with existing clients to generate repeat and referral business.
- Take ownership of the overall growth of the assigned visa sales portfolio.
Educational Requirements
- Bachelor of Arts (BA) in Hospitality Management
Experience Requirements
- 5 to 10 years
- The applicants should have experience in the following business area(s): Travel Agency, Immigration/Visa Processing, Tour Operator, Travel Startup
Additional Job Requirements
- Age 28 to 45 years
- Skills & Expertise
- Sales & Marketing
- Sales Target Achievement
- Visa Sales
- Tourist Visa
- Visa Processing
- Client Relationship Management
- Customer Handling
- Business Development
- Lead Generation
- Sales Conversion
- International Travel & Tourism
- Transport / Airline / Travel
- Other Relevant Skills
- Visa Documentation
- Visa Application Processing
- Client Follow-up
- Customer Database Management
- Travel Agency Operations
- Air Ticketing & Reservation
- Hotel Reservation
- Communication & Negotiation
- WhatsApp & Social Media Communication
Location
Dhaka (Basundhara RA)
Salary Range
Tk. 30000 - 40000
Other Benefits
Provident fund,Pension policy,Tour allowance,Medical allowance,Mobile bill,Performance bonus,Insurance,Profit share,Gratuity
Lunch Facilities: Full Subsidize
Salary Review: Half Yearly
Festival Bonus: 2
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Nov 12, 2026
Company Information
Company Name:
Haramain Hajj Umrah Limited
Address: HARAMAIN HAJJ UMRAH LIMITED Head Office : BASHUNDHARA BARIDHARA OFFICE 4th Floor, JCX Business Tower, Lift 4- Plot: 1136/A, Japan Street, Block # I, Bashundhara R/A, Dhaka-1229 Mobile : 01711289121 +8801616121130 (Whats up, imo)
Web:
https://haramainbd.com/
