Job Summary
Published On : Oct 10, 2026
No. of Vacancies : 03
Job Type :
Full Time
Job Level :
Experience : At least 2 years
Age : 21 to 30 years
Location : Dhaka (Dhanmondi 27)
Gender : Female
Salary Range:
Tk. 25000 - 30000
Application Deadline : Nov 6, 2026
Executive, Customer Communication
SUPREME BALORA HOSPITAL
No. of Vacancies
03
Job Description / Responsibility
- Job Context:
- Supreme Balora Hospital, in collaboration with Turkeyana, a globally renowned leader in healthcare and aesthetics from Turkey, offers premium aesthetics and wellness solutions powered by advanced technology and expert care. We are seeking an Executive, Customer Communication (Front Desk & Call Center) who can deliver an exceptional customer experience with warmth, confidence, and professionalism.
- Key Responsibilities:
- Welcome and assist patients and visitors at the front desk with warmth, professionalism, and high hospitality standards.
- Manage inbound and outbound calls efficiently, converting inquiries into appointments.
- Provide accurate and clear information about Laser, Aesthetic, and Healthcare services.
- Schedule, confirm, and follow up on appointments to ensure maximum patient satisfaction.
- Handle patient registration, records, and front desk documentation accurately.
- Process billing, payments, and invoices (and insurance claims, if applicable).
- Maintain accurate and confidential patient records.
- Respond promptly to patient inquiries via phone, email, and social media platforms.
- Support promotional campaigns, lead follow-ups, and customer engagement initiatives.
- Handle patient concerns professionally and escalate when necessary.
- Maintain a polished, organized, and welcoming reception and call center environment.
- Prepare daily/weekly call and appointment reports and provide administrative support.
- Ensure compliance with hospital policy, safety, and data confidentiality standards.
Educational Requirements
Experience Requirements
- 2 to 5 years
- The applicants should have experience in the following business area(s): Hospital, Call Center, Diagnostic Centre, Direct Selling/Marketing Service Company, Healthcare Startup, Healthcare/Lifestyle product, Physiotherapy center, Telecommunication
Additional Job Requirements
- Age 21 to 30 years
- Only Female
- Skills Required: Customer Care, Call Handling, Appointment Scheduling, Sales & Marketing, Data Entry
- A minimum of 2 years of experience in a Laser, Aesthetic clinic, center, or hospital is required.
- Prior experience in front desk, call center, or customer service in the Laser & aesthetic field will be an advantage.
- Freshers cannot apply
- What We`re Looking For:
- Dynamic, customer-focused individuals with excellent communication skills in Bangla and English.
- Minimum 2 years of working experience in a Laser, Aesthetic clinic, center, or hospital (front desk, call center, or patient relations role preferred).
- Ability to multitask and remain calm under pressure.
- Tech-savvy, with knowledge of appointment scheduling systems, MS Office, and social media engagement.
- A positive, professional, and service-oriented personality.
Location
Dhaka (Dhanmondi 27)
Salary Range
Tk. 25000 - 30000
Other Benefits
Performance bonus,Medical allowance
Salary Review: Yearly
Festival Bonus: 2
Competitive salary with performance-based incentives
Training and development opportunities
Employee discounts on our laser and aesthetics services
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Nov 6, 2026
Company Information
Company Name:
SUPREME BALORA HOSPITAL
Address: House-07, Road-16(New), Dhanmondi-27, Dhaka-1205
