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Category : Beautician / Health & Fitness

Job Summary

Published On : Oct 10, 2026
No. of Vacancies : 08
Job Type : Full Time
Job Level :
Experience : At least 3 years
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : Oct 31, 2026

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Call Centre Representative

Ascent Health Limited

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No. of Vacancies

Job Description / Responsibility

Handle inbound calls and respond to patient inquiries regarding appointments, medical services, procedures, and healthcare packages.
Make outbound calls to inform patients about home sample collection, health screening packages, diagnostic services, and other healthcare offerings.
Schedule, reschedule, confirm, and follow up on doctor appointments.
Provide accurate information about services, packages, procedures, pricing, and pre-appointment requirements.
Maintain accurate records of calls, patient information, appointments, and follow-ups.
Handle patient calls professionally and empathetically while maintaining confidentiality.
Escalate complex issues to the relevant department or supervisor.

Educational Requirements

Bachelor of Business Administration (BBA) in Marketing

Experience Requirements

At most 3 years
The applicants should have experience in the following business area(s): Group of Companies, Healthcare Startup
Freshers are also encouraged to apply.

Additional Job Requirements

Excellent communication and active listening skills.
Knowledge of medical terminology and healthcare processes is a plus.
Proficiency in call center software and electronic medical record (EMR) systems.
Ability to handle stressful situations and multitask efficiently.
Strong problem-solving and organizational skills.
Candidates possessing prior experience in the healthcare sector will be given preference.

Location

Dhaka

Salary Range

Negotiable

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Oct 31, 2026

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