Job Summary
Published On : Sep 3, 2026
Job Type :
Full Time
Job Level :
Experience : At least 1 year
Age : 22 to 30 years
Location : Anywhere in Bangladesh
Salary Range:
Tk. 18000 - 22000
Application Deadline : Oct 2, 2026
Hall Supervisor
Helium Bangladesh
Job Description / Responsibility
- Job Context
- Helium Bangladesh is looking for responsible, energetic, and service-oriented Hall Supervisors to supervise restaurant floor operations, coordinate service teams, maintain guest-service standards, and ensure smooth operations during regular and peak hours.
- Job Location
- Restaurant Outlets in divisional cities of Bangladesh
- Key Responsibilities
- Supervise day-to-day dining floor and guest-service operations.
- Coordinate Zone Captains, Service Waiters, Food Runners, Bussers, and other service personnel.
- Manage manpower deployment, zone/table allocation, guest flow, and table readiness.
- Monitor order flow, food delivery, service delays, wrong/missing items, and guest complaints.
- Coordinate closely with Kitchen, Beverage, Cashier, and Service Teams.
- Support opening readiness, pre-shift briefing, peak-hour control, and closing activities.
- Ensure service SOPs, grooming, hygiene, cleanliness, and workplace discipline are maintained.
- Monitor menu availability and communicate unavailable/limited items to relevant teams.
- Escalate serious guest-service, safety, discipline, or operational issues to the Restaurant Manager.
- Maintain required checklists, shift records, and basic operational reports.
Educational Requirements
- HSC
- Minimum HSC or equivalent
- Bachelor’s degree will be preferred
- Hospitality/Restaurant Management education or training will be an advantage
Experience Requirements
- 1 to 3 years
- The applicants should have experience in the following business area(s): Restaurant, Fast Food Shop
Additional Job Requirements
- Age 22 to 30 years
- Minimum 1─3 years of relevant experience in restaurant, café, hotel, fast-food, or hospitality operations.
- Experience in floor supervision, shift supervision, Captain, or similar service role will be preferred.
- Strong guest-service orientation and communication skills
- Ability to supervise and coordinate service teams
- Ability to handle guest service calmly and professionally
- Good understanding of restaurant floor operations and POS/KOT flow
- Strong problem-solving skills and ability to work under pressure
- Responsible, disciplined, organized, and service-oriented
- Willingness to work in shifts, on weekends, and on public/festival holidays
- Willingness to work at any assigned Restaurant Outlet
Location
Anywhere in Bangladesh
Salary Range
Tk. 18000 - 22000
Other Benefits
Festival bonuses as per Company policy
Company-provided staff meals
Company-provided accommodation
Salary review based on performance and Company policy
Training and career-development opportunities
Other benefits as per Company policy
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Oct 2, 2026
Company Information
Company Name:
Helium Bangladesh
Address: House No: 06, Road No: 08, Block: F, Niketan, Gulshan-1, Dhaka-1212
