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Category : Bank/ Insurance / Leasing

Job Summary

Published On : Jul 13, 2026
No. of Vacancies : 30
Job Type : Full Time
Job Level :
Age : 18 to 28 years
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : Aug 6, 2026

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Online Consultant

Greatwall Diagnostic Center

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No. of Vacancies

Job Description / Responsibility

Multichannel Support: Professionally handle incoming queries across multiple platforms (WhatsApp Business, Facebook Messenger, Email, and Web Chat) with consistent tone and fast turnaround times.
Escalation Management: Handle patient grievances regarding delayed reports, booking errors, or billing discrepancies professionally, ensuring a swift resolution via internal coordination.
Follow-Up Management: Reach out to patients who recently received critical reports or completed procedures to collect feedback and facilitate doctor consultation bookings if needed.
Diagnostic Scheduling: Efficiently book appointments for complex imaging (MRI, CT scans) or specialized health check-up packages, ensuring optimal allocation of clinic time slots.
Corporate & Health Package Consultation: Guide individual or corporate clients through available health screening packages, explaining the value and cost-effectiveness of comprehensive check-ups.
Digital Payment Support: Assist patients who face technical issues while making online payments, booking deposits, or utilizing digital health insurance/corporate billing options.

Educational Requirements

Higher Secondary

Additional Job Requirements

Age 18 to 28 years

Location

Dhaka

Salary Range

Negotiable

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Aug 6, 2026

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