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Category : Pharmaceutical & Medical

Job Summary

Published On : Jun 23, 2026
Job Type : Full Time
Job Level :
Experience : At least 2 years
Age : 22 to 32 years
Location : Rangpur
Salary Range:
Negotiable
Application Deadline : Jul 9, 2026

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Customer Care Officer (Call Center)

Rangpur Community Medical College Hospital

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Job Description / Responsibility

Rangpur Community Medical College & Hospital is one of the largest and world class Health Institutions in Bangladesh. The hospital will recruit some professionals in the call center willing to communicate with patients/Customer.
Manage large volumes of inbound and outbound calls professionally.
Address customer queries, provide accurate information, and resolve issues efficiently.
Maintain a high level of professionalism, empathy, and customer satisfaction.
Keep detailed records of customer interactions and follow up where necessary.
This is a full-time position that has to work with patients/Customers.
Provide the best services to the patients and the attendant of the patients.
Should be experienced in working in the call center. Preference will be given who has experience working in the hospital.
The candidate has to handle inbound and outbound call Call the patients for an appointment Call the patients to remind them of the follow-up call
Conduct survey via telephone Answer the queries of the patients.
Any other job assigned by supervisor/top management

Educational Requirements

Bachelor/Honors
Training/Trade Course:

Experience Requirements

At least 2 years
The applicants should have experience in the following business area(s): Diagnostic Centre, Group of Companies, Hospital

Additional Job Requirements

Age 22 to 32 years
Candidates have minimum 2 years practical experience in Call Center Operations.
Additional Training: Completed courses or certifications in Call Center Operations or Customer Care Management will be highly valued.

Location

Rangpur

Salary Range

Negotiable

Other Benefits

Yearly Increment and Festival Bonuses

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Jul 9, 2026

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