Job Summary
Published On : Jun 20, 2026
Job Type :
Full Time
Job Level :
Experience : At least 5 years
Location : Anywhere in Bangladesh
Salary Range:
Negotiable
Application Deadline : Jul 2, 2026
Relationship Officer (RO) - Senior Relationship Manager (SRM)
Eastern Bank PLC
Job Description / Responsibility
- Eastern Bank PLC (EBL), one of Bangladesh`s premier private commercial banks, is renowned for its commitment to innovation, service excellence, and customer-centric banking solutions. As part of our ongoing growth and expansion, we are seeking experienced, energetic, and results-driven banking professionals to join our Retail Banking Branch team.
- If you are passionate about building lasting customer relationships, driving business growth, leading high-performing teams, and delivering exceptional banking experiences, we invite you to explore the following career opportunities and become part of a dynamic organization that is shaping the future of banking in Bangladesh.
- Job grade: Senior Principal Officer (SPO) to First Assistant Vice President (FAVP)
- Job Location: Anywhere in Bangladesh, considering the capacity.
- Key Responsibilities:
- Support the Branch Manager in achieving business objectives, driving portfolio growth, and ensuring service excellence across all customer segments.
- Drive growth in liabilities, assets, and other key business portfolios while maintaining strict adherence to prudent risk management standards.
- Supervise, guide, and support Relationship Officers / Relationship Managers in achieving assigned sales and service targets.
- Lead and execute sales campaigns, customer engagement initiatives, business presentations, and other business development activities.
- Ensure delivery of superior customer service by effectively addressing and resolving customer complaints in coordination with relevant internal stakeholders.
- Authorize and monitor non-cash transactions in compliance with regulatory requirements and internal control frameworks.
- Continuously monitor asset portfolio quality and proactively identify, assess, and escalate potential risk concerns.
- Conduct preliminary screening and assessment of Retail and SME loan applications to ensure policy compliance and mitigate fraud and credit risk exposure.
Educational Requirements
- Bachelor/Honors
- Minimum graduation from the relevant area from any reputed university.
Experience Requirements
Additional Job Requirements
- Experience Requirements (by Grade):
- SPO: 5-6 years
- AVP to VP: 7-12 years & above
- Other Requirements:
- Strong business acumen with an established professional network.
- Willingness to be geographically mobile and flexible.
- Strong interpersonal and relationship management skills.
- Capability to engage self in a collaborative and performance-driven work culture.
- Ability to comply with process guidelines and ensure top notch customer service.
- Ability to identify and onboard new business opportunities and manage customer relationships.
Location
Anywhere in Bangladesh
Salary Range
Negotiable
Other Benefits
Why You Will Join Us:
Opportunity to work with the most respected bank of the country.
Unparallel career progression with performance driven result.
Immense scope of learning and self-development.
Competitive compensation package with attractive long-term benefits.
Incomparable financial support during critical illness.
Employment S
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Jul 2, 2026
Company Information
Company Name:
Eastern Bank PLC
Address: 100 Gulshan Avenue, Dhaka-1212
Business: Eastern Bank Limited is the `Employer of Choice`. We are recognized for combining the wide range of products, fully online and modernized technological solutions and service excellence.
EBL is the first local bank in Bangladesh rated by Moody`s with rating Ba3 at par with Bangladesh.
EBL wins the Asian Banker `Best Retail Bank in Bangladesh` award for five consecutive years and also recognized by the FC as the `Best Partner for Working Capital Systemic Solution`. EBL is also the winner of Asia`s Best Employer Brand Award at World HR Congress in Singapore.
