Job Summary
Published On : Jun 16, 2026
No. of Vacancies : 03
Job Type :
Full Time
Job Level :
Experience : At least 2 years
Age : 25 to 40 years
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : Jul 15, 2026
Executive/Sr. Executive - Customer Service (Garments Accessories)
A Reputed Garments Accessories Manufacturer
No. of Vacancies
03
Job Description / Responsibility
- We are seeking a dynamic and experienced Executive / Sr. Executive – Customer Service (Garment Accessories) to manage and support customer-driven product development activities. The role focuses on coordinating end-to-end development of garment accessories such as Woven Labels, Printed Care Labels, Heat Transfer Labels, Hang Tags, Bandrole Paper Boxes, Stickers, Bows, Barcodes, and other garment-trimming solutions. The position serves as the primary point of contact for customers, ensuring accurate communication of requirements, timely sampling, approval follow-ups, order processing, and on-time delivery. Close coordination with product development, production, sourcing, and quality teams is essential to ensure customer satisfaction, cost efficiency, and consistent product quality.
- Job Responsibilities:
- The incumbent is responsible for independently taking care of all facets of assigned sampling functions involving all types of garment accessories (Tag & Label especially).
- Ensure customer satisfaction by providing innovative merchandise identification products that consistently and continually meet or exceed defined requirements for product quality and customer support.
- Ensure immediate and innovative responses to customer as well as provide a vision and a model for satisfying them.
- Work towards developing service standards and strategies, which would be the company's competitive advantage.
- Ensure customers standard requirements in terms of delivery, samples and orders are duly recorded by the respective customer service or PD staff and passed down to the respective departments.
- Determine current and future expectations of customers and use that information to ensure improvements in quality and service.
- Build and sustain good working relationship with our customers through constant process of discussion and negotiation enabling the organization to establish a reliable, quality conscious, customer oriented vendor base.
Educational Requirements
Experience Requirements
- 2 to 4 years
- The applicants should have experience in the following business area(s): Garments, Garments Accessories
Additional Job Requirements
- Age 25 to 40 years
- Able to handle several numbers of orders / styles at a time independently.
- Proven capability to understand different buyers` requirements.
- Should have good knowledge of products, sample, fabrics, accessories, trims, fashion trends etc.
- Able to handle several numbers of orders / styles at a time independently.
- Proven capability to understand different buyers spec & requirements.
- Candidates must be smart, self motivated and dynamic.
- Customer conveyance capacity, Strong interpersonal communication and leadership skill are must.
- Excellent verbal and written communication skills in both English & Bangla.
- The applicants having experience in the following area(s) are preferable: Customer Care, Corporate Marketing, Brand Planning and Business Development.
- Ability to work independently with minimal supervision
Location
Dhaka
Salary Range
Negotiable
Other Benefits
Mobile bill,Provident fund,Gratuity
Salary Review: Yearly
Festival Bonus: 2
As per company policy.
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Jul 15, 2026
Company Information
Company Name:
A Reputed Garments Accessories Manufacturer
Address: Dhaka
