Job Summary
Published On : Jun 16, 2026
Job Type :
Full Time
Job Level :
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : Jul 16, 2026
Operations & Customer Service Executive
Swosti Limited
Job Description / Responsibility
- About Company:
- Swosti [www.swosti.net] is a leading software development organization, currently focusing on Micro-finance Software applications for different MFIs and Credit Cooperatives in Bangladesh. It is a sister concern of Bdjobs.com Ltd.
- Please visit us at: Web: https://swosti.net; Facebook/Swosti.net; YouTube: SwostiWorld or LinkedIn: Company/Swosti-Limited to learn more.
- Job Context:
- This is a focal position representing the company before the outsiders.
- You will work with operational activities, customer support & training and customer queries and liaison between Customer & Operations/Software team, software testing etc.
- Job Description / Responsibility
- Address customer queries modestly and ensure customer satisfaction at all level.
- Explain the services and their benefits to customers for maximizing the use of software.
- Demonstrate Software product and make presentation by explaining services & benefits to new & existing clients.
- Answer to customer queries modestly whenever there is a customer call.
- Support Software development by engaging in software testing activities.
- Any other works as may be required from time to time.
Educational Requirements
- Graduation / Masters in Business/Commerce/Marketing/ Finance/Accounting only.
- Minimum CGPA of 4.00 in both SSC & HSC.
Additional Job Requirements
- Qualification Requirements:
- Excellent interpersonal, communication and convincing skill.
- Sound Accounting knowledge, as we are working with accounting based software.
- Writing skill especially in English will be an added advantage.
- Bangla Typing skill.
- Must be Enthusiastic, Pro-active, Punctual, Honest and Hard-working.
Location
Dhaka
Salary Range
Negotiable
Other Benefits
Yearly two (02) festival bonuses.
Performance based yearly salary revision.
Activity based numerous operational & Sales Incentives if you can generate Sales Lead from your relationship
Daily refreshment facility and lunch benefits.
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Jul 16, 2026
Company Information
Company Name:
Swosti Limited
Address: BSEC Bhaban, Level-09, South side, 102 Kazi Nazrul Islam Avenue, Karwan bazar, Dhaka-1215.
Web:
https://swosti.net/
Business: Since its inception in 2000, bdjobs.com has been acknowledged as the most recognized career portal, training center in Bangladesh. Innovative product, dynamic solution & flexibility are core components of bdjobs brand.
Swosti [www.swosti.net], Mobile Credit Card is an offshoot of Bdjobs.com. Swosti, a mBillionth Award-2014 [http://mbillionth.in/] winning concept deals with automated credit and savings management solution in Bangladesh. Swosti is the First to introduce Mobile Apps based Micro-credit and Savings Management Application for the MFIs and Credit-Cooperatives in Bangladesh.
