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Category : Data Entry / Operator / BPO

Job Summary

Published On : Jun 13, 2026
No. of Vacancies : 03
Job Type : Full Time
Job Level :
Experience : At least 1 year
Age : 20 to 30 years
Location : Dhaka (Baily Road, Ramna)
Salary Range:
Negotiable
Application Deadline : Jul 9, 2026

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Trainee - Executive ( Call Center)

Monowara Hospital (Pvt.) Ltd.

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No. of Vacancies

Job Description / Responsibility

Receive and professionally handle high volumes of inbound calls from patients, attendants, and stakeholders.
Provide accurate information regarding hospital services, doctors’ schedules, departments, and procedures.
Assist patients with appointment booking, rescheduling, and cancellation through the hospital management system.
Guide callers to appropriate departments and ensure proper call routing when necessary.
Maintain a courteous, empathetic, and patient-centric approach in all communications.
Address patient queries, complaints, and feedback promptly and escalate complex issues to the concerned authority.
Maintain patients file, data entry to as per requirement.
Ensure confidentiality of patient information in compliance with hospital policies and healthcare regulations.
Perform outbound calls for appointment confirmations, follow-ups, and service reminders.
Maintain proper call logs, reports, and documentation in the CRM/hospital information.
Coordinate with the front desk, nursing stations, and clinical departments for accurate information flow.

Educational Requirements

Experience Requirements

At most 1 year

Additional Job Requirements

Age 20 to 30 years

Location

Dhaka (Baily Road, Ramna)

Salary Range

Negotiable

Other Benefits

Medical allowance Festival Bonus: 2 Salary Review: Yearly

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Jul 9, 2026

Company Information

Company Name: Monowara Hospital (Pvt.) Ltd.
Address: 54, Siddeshwari Road, Dhaka - 1217

Business: Monowara Hospital (Private) Limited. is a genuine multi-hospital system with 100 beds, housed in a 7-storeyed scientifically planned building.

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