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Category : Sales & Marketing

Job Summary

Published On : May 25, 2026
No. of Vacancies : 06
Job Type : Full Time
Job Level :
Experience : At least 1 years
Age : 25 to 40 years
Location : Dhaka, Sylhet (Sylhet Sadar)
Salary Range:
Negotiable
Application Deadline : Jun 12, 2026

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Executive Sales & Support

www.bibahabd.com

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No. of Vacancies

Job Description / Responsibility

Preferable area of candidates :
DHAKA OFFICE :
Khilgaon, Bashabo, Mugda, Aftab Nagar, Banasree,
Rampura, Badda, Demra
SYLHET OFFICE :
City Corporation Area (Preferred -Shahjalal Uposhahar )
Duty Time:
( Dhaka Office ) Male:
Roster [9:00 AM - 6:00 PM] , [1:00 PM - 9:30 PM]
Female: 9:00 AM - 6:00 PM
Sylhet Office : 10:00 AM - 7:00 PM
Customer Support:
Handle customer inquiries via phone, email, and live chat promptly and professionally.
Provide guidance to users on how to use Bibahabd.com services effectively.
Resolve customer complaints and issues with a positive and solutions-driven approach.
User Onboarding:
Assist new users in creating profiles, uploading documents, and understanding the platform's features.
Educate users on subscription plans, payment processes, and benefits of premium services.
Problem Resolution:
Identify customer pain points and provide effective solutions to ensure a seamless user experience.
Collaborate with technical teams to resolve system-related issues raised by users.
Follow-ups & Feedback:
Conduct follow-up calls/emails to ensure customer issues are resolved to their satisfaction.
Gather feedback from users to identify areas for service improvement.
Data Maintenance:
Maintain accurate records of customer interactions, queries, and feedback in the company database.
Generate reports on customer service performance and suggest improvements.
Team Collaboration:
Work closely with the marketing and operations teams to align customer service strategies with business objectives.
Act as a bridge between customers and internal teams to escalate critical issues.

Educational Requirements

Bachelor/Honors

Experience Requirements

1 to 3 years
The applicants should have experience in the following business area(s): Call Center, Consulting Firms, E-commerce, IT Enabled Service, Public Relation Companies, Web Media/Blog

Additional Job Requirements

Age 25 to 40 years
Intelligent, smart, and computer-literate.
Strong communication and interpersonal skills.
Previous experience in consultancy work is highly encouraged.

Location

Dhaka, Sylhet (Sylhet Sadar)

Salary Range

Negotiable

Other Benefits

Performance bonus,Mobile bill,Over time allowance Salary Review: Yearly Festival Bonus: 2 Sales incentive ( Upto 5 %) Snacks & Tea

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Jun 12, 2026

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