Job Summary
Published On : May 25, 2026
No. of Vacancies : Not Specific
Job Type :
Full Time
Job Level :
Experience : At least 1 years
Location : Dhaka (Mohammadpur)
Salary Range:
Tk. 18000 (Monthly)
Application Deadline : Jun 12, 2026
Telesales & Customer Success Lead
WILD BD
No. of Vacancies
Not Specific
Job Description / Responsibility
- Location: Floor: 57/C, 2nd Floor (Beside Pubali Bank), Mohammadpur, Dhaka: 1207, Bangladesh
- Employment Type: Full-time, Permanent Employment
- Job Overview
- WILD BD is expanding its retail division and is looking for a high-energy, results-oriented Telesales & Customer Success Lead. We need a professional who thrives in a fast-paced environment, capable of managing high-volume outbound calling while maintaining the premium customer service standards of our fashion brand.
- Work Schedule
- Office Hours: 9:00 AM to 6:00 PM.
- Working Days: 6 days a week (Friday off).
- Key Responsibilities
- High-Volume Outreach: Execute 100 to 150 effective outbound calls daily to prospective and existing customers.
- Order Conversion: Drive the retail sales funnel by securing firm order confirmations for our fashion clothing lines.
- CRM & Digital Management: Log all customer interactions and order statuses accurately within our CRM system.
- Multi-Channel Support: Handle follow-up communications and inquiries via WhatsApp and Messenger.
- Order-to-Cash Ownership: Oversee the complete cycle from the initial call to payment confirmation.
- Payment & Logistics Coordination: Troubleshoot SSLCOMMERZ gateway issues and coordinate timely dispatches with Steadfast delivery.
- Campaign Feedback: Provide real-time insights from customer calls to help plan future marketing promotions.
Educational Requirements
- Bachelor of Science (BSc)
- B.Sc. or equivalent (flexible for candidates with exceptional professional experience).
Experience Requirements
- 1 to 2 years
- The applicants should have experience in the following business area(s): Buying House, Garments
Additional Job Requirements
- Requirements & Experience
- Call Center Expertise: 1 to 2 years of proven experience in a professional call center or tele-marketing environment.
- Resilience: Ability to maintain a high volume of 100+ calls per day while remaining results-oriented and persuasive.
- Industry Knowledge: Previous experience in the retail fashion sector in Bangladesh is highly preferred.
- Technical Proficiency: Familiarity with CRM software, digital payment APIs (SSLCOMMERZ), and logistics platforms.
- Communication: Exceptional verbal communication skills with the ability to close sales effectively over the phone.
Location
Dhaka (Mohammadpur)
Salary Range
Tk. 18000 (Monthly)
Other Benefits
Overtime: There is no overtime.
Commission: Significant commission structure with the possibility to earn nearly 40,000 BDT total per month.
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Jun 12, 2026
Company Information
Company Name:
WILD BD
Address: 29 Sonargaon Jonopoth Road, Sector-12, Uttara
