Job Summary
Published On : May 19, 2026
Job Type :
Full Time
Job Level :
Experience : At least 10 year
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : Jun 13, 2026
Head of Collection & Recovery - Credit Cards
LankaBangla Finance PLC.
Job Description / Responsibility
- If you believe your performance and dedication can exceed expectations, LankaBangla Finance PLC. warmly invites you to join our dynamic team. Take the next step in your career with us and make an impact!
- Position Level: Senior Manager to First Assistant Vice President (FAVP)
- Location: Head Office
- About LankaBangla Finance PLC.
- LankaBangla Finance PLC is one of Bangladesh's leading, customer-centric financial institutions, recognized for strong governance, prudent risk management, and sustainable growth.
- As part of our ongoing focus on strengthening asset quality and portfolio resilience, we are seeking a seasoned professional to lead our Credit Card Collection & Recovery function.
- Key Responsibilities
- Portfolio Monitoring & Control
- Monitor delinquency trends across all buckets (X/0-30 DPD, 31-89 DPD, 90+ DPD), including written-off and BL portfolios.
- Design and implement early warning systems to identify high-risk accounts and prevent roll-forward deterioration.
- Analyze roll rates, vintage performance, and charge-off trends to support proactive decision-making.
- Collections Strategy & Execution
- Develop and execute end-to-end collection and recovery strategies
- covering tele-collections, field collections, and specialized recovery units.
- Oversee Unit Managers and the entire Collection & Recovery team to ensure productivity, efficiency, and ethical conduct.
- Optimize allocation strategies, segmentation models, and treatment paths to maximize recovery.
- Legal Recovery & External Liaison
- Coordinate with internal Legal teams and external law firms/collection agencies for case filing, follow-up, settlement, and recovery.
- Monitor legal recovery performance and ensure timely resolution of cases.
- Compliance, Governance & Customer Protection
- Ensure full compliance with Bangladesh Bank regulations, CIB reporting requirements, and fair debt collection practices.
- Uphold strict standards on data privacy, customer protection, and ethical collections.
- Support internal and regulatory audits with accurate documentation and reporting.
- MIS, Analytics & Reporting
- Prepare and present daily, weekly, and monthly MIS on delinquency movement, recovery performance, efficiency ratios, and portfolio health.
- Provide actionable insights to senior management for strategic decision-making.
- Leadership & People Management
- Build, lead, and mentor a high-performing collections team aligned with organizational values.
- Set KPIs, track performance, conduct reviews, and drive continuous capability development.
- Foster a culture of accountability, discipline, and results orientation.
Educational Requirements
- Bachelor`s degree in Business Administration, Finance, Economics, or a related discipline.
- Master`s degree will be considered an added advantage.
Experience Requirements
- At least 10 years
- The applicants should have experience in the following business area(s): Banks, Leasing
Additional Job Requirements
- Experience Requirements
- Minimum 10 years of experience in Credit Card Collections & Recovery.
- At least 3 years in a leadership/managerial role within Banks or NBFIs.
- Strong hands-on exposure to Bangladesh Bank regulations, CIB processes, and legal recovery frameworks.
- Technical & Professional Skills
- Strong command of MS Excel, MIS tools, and collection management systems.
- Solid analytical capability with a results-driven mindset.
- Excellent communication, negotiation, and stakeholder management skills.
Location
Dhaka
Salary Range
Negotiable
Other Benefits
Why Join LankaBangla Finance PLC.?
Opportunity to lead a critical and high-impact portfolio function.
Strong governance culture with emphasis on ethical and compliant operations.
Competitive compensation and benefits package.
Long-term career growth with one of Bangladesh`s most respected financial institutions.
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Jun 13, 2026
Company Information
Company Name:
LankaBangla Finance PLC.
Address: Safura Tower, Level 11, 20 Kemal Ataturk Avenue, Banani 1213, Dhaka
Business: LankaBangla Finance PLC. is the fastest growing Non Bank financial institution in Bangladesh operating its business through 27 branches across the country. LankaBangla Finance has set new benchmark by showing outstanding business growth for the last 5 years in all of its operational areas of Corporate, Retail, CMSME Business. LankaBangla Finance has also got strong presence in the capital market through its subsidiaries-LankaBangla Securities, LankaBangla Investments and LankaBangla Asset Management Company. It has a well defined corporate governance and as a testimony to that, LankaBangla Finance won South Asian Federation of Accountants (SAFA) Award for Best Presented Annual Report in 2014 - 2018, SAFA- an apex body of SAARC. LankaBangla Finance also achieved ISO/IEC 27001:2013 and PCI DSS Certification in 2020 and 2021 respectively.
