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Category : Data Entry / Operator / BPO

Job Summary

Published On : May 18, 2026
No. of Vacancies : 05
Job Type : Full Time
Job Level :
Experience : At least 1 year
Age : 22 to 32 years
Location : Dhaka (Banani)
Gender : Male
Salary Range:
Negotiable
Application Deadline : Jun 11, 2026

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Client Support Executive/ Lead (US Back-Office Night Shift)

TQBD Services

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No. of Vacancies

Job Description / Responsibility

TQBD Services is looking for a Client Support Executive to manage communications for our US-based operations. In this role, you aren’t doing taxes—you are managing the process. You will guide clients through their filing journey, provide status updates, and ensure their records are organized. If you have excellent English writing skills and a knack for organization, this is the perfect role for you.
Process Support: Respond to client queries via live chat regarding account status, document uploads, and submission progress.
Data Management: Keep the back-office system updated. You will ensure client information is accurate and documents are filed in the right folders.
Status Tracking: Provide real-time updates on payment processing and refund timelines (Tracking only, no handling of funds).
Problem Solving: Troubleshoot basic account issues or submission errors and escalate complex cases to the technical team.
Communication: Maintain a professional, "US-neutral" tone to ensure a world-class customer experience.

Educational Requirements

Bachelor of Business Administration (BBA) in Accounting
Bachelor of Business Administration (BBA) in Finance
Bachelor of Commerce (BCom)
Bachelor of Business Studies (BBS)
IELTS

Experience Requirements

1 to 5 years
The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center
Freshers are also encouraged to apply.

Additional Job Requirements

Age 22 to 32 years
Only Male

Location

Dhaka (Banani)

Salary Range

Negotiable

Other Benefits

Weekly 2 holidays,Performance bonus Lunch Facilities: Full Subsidize Salary Review: Yearly Festival Bonus: 2 Hands-on training on global workflows. Night shift meals: Fully subsidized. Life event bonus & leave for marriage & newborn baby. Regular team-wise & company-wide outings. Yearly tour for employee refreshment. Life event celebrations for special milestones. Bereavement leave & leave encasement provided. Unlimited tea, coffee, cookies, and cake. Emergency loan facility from office fund. Insurance premium provided Safe transport facility for night shift employees.

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Jun 11, 2026

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