Category : Call Center / Customer care
Job Summary
Published On : Feb 18, 2026
No. of Vacancies : 02
Job Type : Full Time
Job Level :
Experience : At least 1 year
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : Mar 11, 2026
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Customer Relationship Officer
SIBL Foundation Hospital & Diagnostic Center
View all jobs of this company
No. of Vacancies
02
Job Description / Responsibility
  • Job Context:
  • Ensure excellent service standards, respond efficiently to customer needs and maintain customer satisfaction as priority.
  • Job Responsibilities:
  • Day-to-day functions seated to OPD and IPD patients in providing information, cordially receiving all clients, maintaining admission procedure by using ERP software.
  • Maintain and input all financial charge related to the patients services.
  • Maintain software process to post all charge to patient’s accounts.
  • Assist in preparing and implementing charges of different services in the accounting system as required.
  • Monitor and collect receivables from individual Patients Report delinquent accounts to the authority.
  • Data entry of all patient charges and refunds.
  • Maintain billing and doctor’s payment log and complete all crossovers billing.
  • Complete all Medicare billing forms and back-up information required.
  • Keep in touch with the patient parties to realize all dues.
  • Communicate with the clinical staff to ensure availability all appropriate patient information.
  • Deal with sensitive medical information and maintain confidentiality.
  • Comply with any other assignment as instructed by the authority.

Educational Requirements
  • Bachelor/Honors
  • 2nd Class Bachelor’s Degree with computer literacy.
Experience Requirements
  • At least 1 year

Additional Job Requirements
  • Requisite Experience
  • At least 1 year in hospital reception and billing.
  • Additional Requirements
  • Age 22-32 years on 01 February 2026.
  • Positive attitude
  • Co-operative to colleagues
  • Pro-active and innovative in solving problems
  • Interpersonal skills
  • Ownership
  • Honesty & Integrity
  • Respect to individuals
  • Departmental employee shall apply through proper channel

Location
Dhaka
Salary Range
Negotiable
Other Benefits
Performance Based Yearly Salary Review Festival Allowance Superannuation: Medicare facility for employee and their Spouse, Parents, Children, Grand Children, Siblings, Parents in laws at subsidized cost.
Job Source
Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Mar 11, 2026
Company Information
Company Name: SIBL Foundation Hospital & Diagnostic Center
Address: Fattah Plaza, 70 Green Road, Panthopath Moor, Dhaka-1205.

Business: SIBL Foundation Hospital & Diagnostic Center is a concern of Social Islami Bank Limited. As A philanthropic organization it render quality health care service at minimum cost.
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