Job Summary
Published On : Feb 18, 2026
Job Type :
Full Time
Job Level :
Experience : At least 2 years
Age : At most 45 years
Location : Anywhere in Bangladesh
Salary Range:
Negotiable
Application Deadline : Mar 8, 2026
Relationship Officer/Relationship Manager (AO To JAVP)
Midland Bank PLC
Job Description / Responsibility
- Acquire and manage Retail, SME, and/or Corporate customers to achieve assigned business targets.
- Mobilize CASA, term deposits, loans, trade finance, remittance, cards, and fee-based income.
- Develop and maintain strong customer relationships through regular visits and proactive engagement.
- Ensure proper customer onboarding, KYC, CDD/EDD, and documentation in compliance with Bangladesh Bank regulations and internal policies.
- Monitor portfolio quality, identify early warning signals (EWS), and support recovery and risk mitigation initiatives.
- Promote cross-selling of appropriate banking products and services based on customer needs.
- Ensure timely renewal, documentation updates, and regular follow-up of existing customer relationships.
- Maintain accurate customer MIS, call reports, and business pipeline tracking.
- Ensure strict compliance with AML/CFT requirements, regulatory guidelines, and ethical standards.
- For managerial roles (RM): Supervise, guide, and review the performance of Relationship Officers to ensure achievement of business and compliance objectives.
Educational Requirements
- Minimum graduation with relevant background from reputed university without having no 3rd class/division or equivalent CGPA in any examination.
Experience Requirements
Additional Job Requirements
- Age At most 45 years
- Achieve assigned Business Targets.
- Generate new business while cross selling different products.
- Drive different sales promotions and campaigns.
- Efficient management of allotted portfolios.
- Ensure service excellence.
- Efficient management of customer feedbacks/complaints.
- Handle branch operational services with care
- Maintain SLA time with both internal and external customers.
- Ensure AML compliance and other regulatory policies & requirements.
- Ad-hoc responsibilities assigned by the Line Manager or Branch Manager.
- Deposit/loan attrition management.
- Cross-sell retail products and services.
- To ensure one stop service for customers and monitor that customers are not routed to different desks.
- Strong interpersonal and communication skills with effective business acumen.
- Adequate computer literacy to work on online software modules & MS Office packages.
- Self-motivated with good business network.
Location
Anywhere in Bangladesh
Salary Range
Negotiable
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Mar 8, 2026
Company Information
Company Name:
Midland Bank PLC
Address: Head Office, N.B.Tower (Level 6-9), 40/7 North Avenue, Gulshan-2, Dhaka-1212, Bangladesh
Business: Midland Bank Limited, a new generation commercial bank run with Centralized Banking Model, retains a vision to be the choice of all customers within the region and beyond, to function as their preferred financial services provider by pursuing an endless voyage towards excellence in every aspect.
