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Category : Call Center / Customer care

Job Summary

Published On : Feb 18, 2026
No. of Vacancies : 20
Job Type : Full Time
Job Level :
Age : 18 to 34 years
Location : Dhaka (Farmgate, GULSHAN
Salary Range:
Tk. 10000 - 12000
Application Deadline : Mar 10, 2026

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Customer Service Representative

Digicon Technologies PLC.

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No. of Vacancies

Job Description / Responsibility

Need to handle incoming calls to the prospective customers pertaining to the Client`s business.
Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
Identify customer needs, clarify information and provide solutions.
Perform every call actively to solve client`s problem.
Must be knowledgeable about Facebook (Social media), email & web chat.
Refer unresolved customer grievances to designated persons for further investigation.
Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
Report time to time to the team leader for complicated issues.

Educational Requirements

Diploma
Bachelor/Honors
Higher Secondary
Masters

Additional Job Requirements

Age 18 to 34 years

Location

Dhaka (Farmgate, GULSHAN

Salary Range

Tk. 10000 - 12000

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Mar 10, 2026

Company Information

Company Name: Digicon Technologies PLC.
Address: Safura Trade City, 1 Sujat Naga, Mirpur 12, Pallabi, Dhaka-1216.

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