Category : IT & Telecommunication
Job Summary
Published On : Feb 16, 2026
No. of Vacancies : 03
Job Type : Full Time
Job Level :
Experience : At least 3 years
Age : 25 to 40 years
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : Mar 10, 2026
Shortlist this job
Share by Email
Print this job
View all jobs of this company
Report this job
facebook
twitter
linkedin
google plus
Assistant Manager / Team Leader
Amber IT Ltd.
View all jobs of this company
No. of Vacancies
03
Job Description / Responsibility
  • Previous experience in leading a team.
  • Ability to work under pressure.
  • Installation, configuration, implementation & maintenance of Networking devices like MikroTik, Juniper, Cisco, Firewall, Access Points and diagnosis problems.
  • Good Knowledge about different Routing Protocols (OSPF, BGP) and VPN Tunnels.
  • Ensure Technical Support/Guidance to Clients.
  • Coordinate with inter-department.
  • Provide support to clients by answering questions, replying to emails, providing information and assuring appropriate follow-up.
  • Provide onsite Technical Support if needed.
  • Network performance monitoring and reporting.
  • Work on shifts and weekends.
  • Other responsibilities are provided by management from time to time.
  • Certification on MTCNA, MTCRE, CCNA is preferable.
  • The candidate should have the ability to generate reports on demand.
  • Supervise and mentor support team; report team performance to Manager
  • Handle escalations and VIP clients; keep Manager informed of critical issues
  • Coordinate with NOC/engineering teams for technical resolutions
  • Troubleshoot network issues (MikroTik, Cisco, VPNs)
  • Ensure SLA compliance and maintain logs; escalate breaches to Manager
  • Prepare performance reports and share with Manager
  • Support pre-sales discussions with technical input
  • Develop SOPs and improve service processes; report gaps and solutions to Manager

Educational Requirements
  • Bachelor of Science (BSc) in CSE, ETE
  • Preferred Professional Certification: Vendor certification like MTCNA, CCNA, will be an added advantage.
  • CCNA, MTCNA, MTCRE
Experience Requirements
  • 3 to 7 years
  • The applicants should have experience in the following business area(s): ISP

Additional Job Requirements
  • Age 25 to 40 years
  • ISP experience is preferable.
  • Good communication skills.

Location
Dhaka
Salary Range
Negotiable
Other Benefits
Mobile bill,Gratuity Festival Bonus: 2 Leave Encashment
Job Source
Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Mar 10, 2026
Company Information
Company Name: Amber IT Ltd.
Address: Navana Tower (7th Floor), 45 Gulshan South C/A, Circle-1

Explore Careers | Find Training | Job Search | Find Local Help | Resources For ... | CareerOneStop | Business Center | Competency Model Clearinghouse | Credentials Center | Disaster Recovery | Ex-Offenders | GetMyFuture | mySkills myFuture | Veterans ReEmployment | Worker ReEmployment

about bdjobs

job seekers

employers

for job announcement

+88-02-222294153,/91538/83619/ +88-02-8837118
01678076363-61-62-68, 01977886877
( 9.30 am to 7.30 pm )
All rights reserved © 2016 BDJOBS.COM.BD
Design & development by www.winuxsoftltd.com