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Category : Call Center / Customer care

Job Summary

Published On : May 29, 2025
No. of Vacancies : Not Specific
Job Type : Full Time
Job Level :
Experience : At least 1 year
Location : Anywhere in Bangladesh
Salary Range:
Tk. 16000 - 20000 (Monthly)
Application Deadline : Jun 13, 2025

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কাস্টমার সার্ভিস অফিসার

Raian Arian International

View all jobs of this company

No. of Vacancies

Not Specific

Job Description / Responsibility

Educational Requirements

Secondary, Higher Secondary, Bachelor/Honors

Experience Requirements

1 to 5 years

Additional Job Requirements

MS WORD, MS EXCEL, POWER POINT, PHOTO SHOP, WEB PAGE এর কাজে ৩-৫ বছরের অভিজ্ঞতা থাকতে হবে।
প্রার্থীকে ফেসবুক, ইমো, হোয়াটসআপ, টেলি মার্কেটিংসহ দ্রুত ফাইল তৈরি, রিপোর্ট, ই-মেইল জানা ও অভিজ্ঞতা সম্পন্ন মহিলা প্রার্থীকে অগ্রাধিকার দেওয়া হবে।
Communication Skills: Strong written and spoken English proficiency is crucial.
The ability to communicate clearly, concisely, and professionally with international clients is required.
Fluency in English: Must be fluent in English, as all customer interactions will be in English.
Customer-Centric Attitude: Ability to empathize with clients and provide solutions calmly and professionally.
Technical Proficiency: Efficiently using multiple platforms such as Facebook, WeChat, WhatsApp, Email, and live chat systems.
Multitasking Ability: Capable of managing multiple customer inquiries across different platforms at the same time.
Problem Solving: Strong troubleshooting skills and the ability to resolve customer issues effectively.
Time Management: Ability to work under pressure and manage time efficiently during peak hours.
Strong command of Microsoft Word, Excel, and PowerPoint
Communication Skills: Excellent verbal and written communication in English (additional languages are a plus)
Customer Service Orientation: Polite, empathetic, and patient when dealing with client concernsProblem-Solving Ability:
Capable of identifying issues and providing effective solutions promptly
Multi-Platform Handling: Ability to manage inquiries across various channels such as phone, email, live chat, WhatsApp, and social media
Data Entry & Record Management: Attention to detail in maintaining accurate customer records and documentation
Team Collaboration: Willingness to work with team members to ensure seamless customer service
Time Management: Capable of handling multiple tasks efficiently in a fast-paced environmentTechnical Adaptability

Location

Anywhere in Bangladesh

Salary Range

Tk. 16000 - 20000 (Monthly)

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

প্রার্থীকে ০৫-০৬-২০২৫ ইং তারিখের মধ্যে নিন্মোক্ত ইমেইলে সিভি পাঠাতে হবে।

Application Deadline : Jun 13, 2025

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