Category : Call Center / Customer care
Job Summary
Published On : May 29, 2025
No. of Vacancies : 02
Job Type : Full Time
Job Level :
Location : Dhaka (PanthaPath)
Salary Range:
Negotiable
Application Deadline : Jun 14, 2025
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Customer Relationship Manager (CRM)
United Coal Company
View all jobs of this company
No. of Vacancies
02
Job Description / Responsibility
  • Maintain and develop strong relationships with existing and potential customers.
  • Respond promptly and professionally to customer inquiries via phone, email, or face-to-face.
  • Monitor customer feedback and ensure high levels of customer satisfaction.
  • Support the Sales & Marketing team with regular follow-ups and data collection.
  • Manage and update customer databases (Excel file).
  • Coordinate with other departments to ensure timely product/service delivery.
  • Assist in planning and executing marketing campaigns.

Educational Requirements
  • Bachelor/Honors
  • Minimum O-Level or equivalent.
  • Bachelor's degree or Master's in Marketing, Business Administration, or a related field will be given preference.
Additional Job Requirements
  • Experience Requirements:
  • Previous experience in customer handling will be considered an advantage.
  • Freshers with good communication skills are also encouraged to apply.
  • Skills & Competencies:
  • Excellent command of English and Bangla, both spoken and written.
  • Strong interpersonal and communication skills.
  • Ability to work under pressure and handle multiple tasks.

Location
Dhaka (PanthaPath)
Salary Range
Negotiable
Other Benefits
Salary & Benefits: Attractive salary and benefits package will be offered to the right candidate.
Job Source
Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

  • Send your CV to the given email info@uni1group.com

Application Deadline : Jun 14, 2025
Company Information
Company Name: United Coal Company
Address: Dynasty Wahed Tower (9th Floor) 56/2 West Panthapath, Dhaka-1205 Bangladesh.

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