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Category : Call Center / Customer care

Job Summary

Published On : May 10, 2025
No. of Vacancies : 02
Job Type : Full Time
Job Level :
Experience : At least 1 year
Age : at most 35 years
Location : Anywhere in Bangladesh
Salary Range:
Negotiable
Application Deadline : May 29, 2025

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Executive - Call Center / Information Desk

Universal Medical College & Hospital Ltd. (Ex Aysha Memorial Specialised Hospital Pvt. Ltd.)

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No. of Vacancies

Job Description / Responsibility

The aims of Universal Medical College & Hospital is to ensure quality medical service for all patients, in a respectful, safe and compassionate environment. To achieve the goals UMCH follows all health and safety requirements. We are looking for skilled, professional & well experienced Executive- Call Center / Information Desk.
Greet over phone and welcome patients, visitors, and guest in a warm and professional manner.
Receive all incoming letters, parcel and ensure daily PABX services.
Control telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
To provide accurate information about doctors, sitting time, departments, location of services provided etc.
Answering telephone calls and conversation politely.
Coordinating patients with admission procedures.
Dealing with all requests in an efficient and courteous manner.
Scheduling appointments for patients.
Making sure that the appointments system runs smoothly.
Accurately collecting information and personal details about patients.
Detailed job responsibility will be given at the time of joining.

Educational Requirements

Bachelor/Honors

Experience Requirements

At least 1 year
The applicants should have experience in the following business area(s):
Hospital, Call Center, Diagnostic Centre
Freshers are also encouraged to apply.

Additional Job Requirements

Age at most 35 years

Location

Anywhere in Bangladesh

Salary Range

Negotiable

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Please mention the post in the subject of your mail or envelope. Example: Subject: Application for the post of Executive- Call Centre for Universal Medical College & Hospital Ltd.

Application Deadline : May 29, 2025

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