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Category : Call Center / Customer care

Job Summary

Published On : May 10, 2025
No. of Vacancies : Not Specific
Job Type : Part Time
Job Level :
Experience : 1 to 5 years
Age : at most 35 years
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : May 25, 2025

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Customer Service Quality Assurance (Part-Time)

WEFUN

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No. of Vacancies

Not Specific

Job Description / Responsibility

Responsible for the quality of customer service for the Bengali speaking region on chat App, promptly correcting any errors through quality assurance methods, and evaluating customer service performance.
Skilled at identifying issues within the customer service team and providing timely feedback to team leader for optimization and improvement.
Regularly provide quality inspection data analysis and develop customer service improvement plans based on the analysis results.
Complete other tasks assigned by team leader.

Educational Requirements

Bachelor/Honors

Experience Requirements

1 to 5 years
The applicants should have experience in the following business area(s):
Software Company
Freshers are also encouraged to apply.

Additional Job Requirements

Age at most 35 years
Native in Bangali and English.
Have a certain understanding of chat App and possess the ability to learn quickly.
Have a certain knowledge of using office productivity software.
Possess problem-solving skills, excellent communication abilities, proactive work attitude, and strong sense of responsibility.

Location

Dhaka

Salary Range

Negotiable

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : May 25, 2025

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