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Category : Travel / Tourism / Hotel

Job Summary

Published On : May 5, 2025
No. of Vacancies : 03
Job Type : Full Time
Job Level :
Experience : 2 to 3 years
Age : 20 to 30 years
Location : Dhaka
Gender : Female
Salary Range:
Tk. 15000 - 18000 (Monthly)
Application Deadline : May 28, 2025

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Guest Service Agent / Receptionist

Central Inn

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No. of Vacancies

Job Description / Responsibility

Greet, welcome, and check in new guests
Inform guests of policies during the check-in process
Answer calls and direct calls to appropriate parties
Relay information to guests, such as hotel rates, services, hours
Make reservations, confirm reservations, and cancel reservations if needed
Ensure guests are in appropriate rooms
Answer all guest questions
Field guest requests and relay to appropriate parties
Verify guests’ payment methods
Deliver room keys, give guests directions to their rooms
Maintain records of guest room bookings compute guests’ bills and post charges
Send messages to guests
Pick up mail, packages, and documents for guests
Field guest requests both in-person and by phone
Tell guests about local services, attractions, and dining options
Meet with housekeeping staff regularly
Create incident reports, daily activity logs, or other documents requested by management
Book and schedule conference rooms
Help with administrative and clerical tasks as needed
Maintain a positive attitude at all times
Help guests access the internet and WIFI
Go over all guest payments and charges during check-in and check-out as needed
Tell housekeeping when clients vacate rooms
Monitor guest’s visitors to the hotel
Enforce hotel rules and regulations
Alert management of any wrong doing or guest misconduct
Report emergencies to the authorities
Keep an orderly front desk and reception area

Educational Requirements

HSC, Diploma in Hotel Management

Experience Requirements

2 to 3 years

Additional Job Requirements

Age 20 to 30 years
WITHOUT HOTEL/ RESORT EXPERIENCE NO NEED TO APPLY

Location

Dhaka

Salary Range

Tk. 15000 - 18000 (Monthly)

Other Benefits

Festival Bonus: 2 Service Charge Duty Meal Laundry

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : May 28, 2025

Company Information

Company Name: Central Inn
Address: 28/1/C, Rahmania International Complex, Toyenbee Circular Road, Dhaka 1000

Business: Our all rooms have air conditioning, a desk, a terrace with a city view, a private bathroom, a flat-screen TV, bed linen and towels. All guest rooms will provide guests with a fridge. A buffet, continental or Full English/Irish breakfast is available every morning at the property.

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