Category : IT & Telecommunication
Job Summary
Published On : Feb 16, 2025
No. of Vacancies : 06
Job Type : Full Time
Job Level :
Age : 18 to 28 years
Location : Dhaka (Mirpur 10)
Gender : Male
Salary Range:
Negotiable
Application Deadline : Feb 28, 2025
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Technical Support Executive (Software)
Digital Network Communications
View all jobs of this company
No. of Vacancies
06
Job Description / Responsibility
  • International Customer Support for A2P Messaging solution and service (On Messenger, Social media and Over phone).
  • Willingness to work long hours by Roster (Day/Night) basis form office and Ability to adapt to changing environments.
  • Troubleshooting of database related web-based telecommunication software by 24/7.
  • Give support solution to overseas company (www.technexaca.com) and customers.
  • Monitor and troubleshoot A2P SMS traffic and Analyze SMS campaign performance metrics.
  • Coordinate with international carriers and aggregators to resolve routing or delivery challenges.
  • Reporting daily received and appointed tasks from software systems service.
  • Reporting regular errors finding from software systems service and solution feedback to management and customers.
  • Actively participate in all aspects on running web-based software service testing.

Educational Requirements
  • Diploma in Engineering in Computer Science, Diploma in Computer, Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor/Honors
Additional Job Requirements
  • Age 18 to 28 years
  • Must expert on communication in English.
  • Work with team environment with spirit and must ability to work in Roster (Day/Night) basis from office.
  • Hindu and Other Religious are also Encourage to apply.
  • Need to work even in any National & Religious Holiday and willingness to work Long Hours.

Location
Dhaka (Mirpur 10)
Salary Range
Negotiable
Other Benefits
Lunch Facilities: Partially Subsidize Salary Review: Yearly Festival Bonus: 2
Job Source
Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Feb 28, 2025
Company Information
Company Name: Digital Network Communications
Address: Plot- 9, MAPLE LEAF, Road-1, Block- B, Section- 10, Mirpur, Dhaka-1216.

Business: IT Enabled Services and Solutions Provider
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