Category : Call Center / Customer care
Job Summary
Published On : Feb 2, 2025
No. of Vacancies : 18
Job Type : Full Time
Job Level :
Experience : At least 1 year
Age : 22 to 35 years
Location : Dhaka (Pallabi)
Salary Range:
Tk. 20000 - 40000 (Monthly)
Application Deadline : Feb 27, 2025
Client & Vendor Relations Executive (Night Shift)
Skydo
No. of Vacancies
18
Job Description / Responsibility
  • Hiring on an URGENT BASIS, Need to be able to join ASAP Very Fluent English Speakers Needed.
  • Skydo seeks a dynamic and personable Client & Vendor Relations Executive (Night Shift) to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients and vendors, ensuring seamless communication, and fostering a collaborative environment. This role is crucial in maintaining the high standards of service and efficiency that our clients and vendors expect from us.
  • Responsibilities:
  • Develop and maintain strong relationships with clients and vendors through regular communication and meetings.
  • Act as the primary point of contact for clients and vendors, addressing inquiries, resolving issues, and ensuring their needs are met.
  • Coordinate with internal departments to ensure timely and accurate delivery of services and products to clients.
  • Negotiate contracts and agreements with vendors to secure the best possible terms.
  • Monitor and evaluate vendor performance, ensuring compliance with company standards and contractual obligations.
  • Prepare and present reports on client and vendor activities, performance metrics, and areas for improvement.
  • Identify opportunities for process improvements and implement strategies to enhance client and vendor satisfaction.
  • Assist in the onboarding process of new clients and vendors, ensuring a smooth transition and integration.
  • Stay up-to-date with industry trends and market conditions to provide informed recommendations to management.

Educational Requirements
  • A Level, Bachelor of Science (BSc)
Experience Requirements
  • At least 1 year
  • The applicants should have experience in the following business area(s):
  • BPO/ Data Entry Firm, Call Center
  • Freshers are also encouraged to apply.

Additional Job Requirements
  • Age 22 to 35 years
  • Fluent in ENGLISH is a MUST.
  • Proven experience as a Client Relations Manager, Vendor Manager, or similar role.
  • Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and vendors.
  • Excellent negotiation and problem-solving abilities.
  • Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Detail-oriented with a focus on delivering high-quality service.
  • Professional attitude and appearance.

Location
Dhaka (Pallabi)
Salary Range
Tk. 20000 - 40000 (Monthly)
Other Benefits
Mobile bill, Performance bonus, Profit share, Weekly 2 holidays, Over time allowance, Tour allowance Lunch Facilities: Full Subsidize Salary Review: Yearly Festival Bonus: 2 Competitive salary and benefits package. • Opportunities for professional growth and development. • A dynamic and inclusive work environment. • The chance to be part of a leading firm in the BPO industry with a strong reputation for excellence. Salary is 20,000 BDT(for Freshers) to 40,000 BDT (experienced but negotiable) plus Attendance Bonus.
Job Source
Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

  • Hiring on an URGENT BASIS, Need to be able to join ASAP | Very Fluent English Speakers Needed.
  • You can also email at career@skydotech.com

Application Deadline : Feb 27, 2025
Company Information
Company Name: Skydo
Address: Floor-8th, House-05, Road-01, GA Foundation Building, Main Road, Pallabi, Mirpur
Web: http://www.skydotech.com/
Business: Skydo is a dynamic tech-based company in Bangladesh, established in 2022. We specialise in providing cutting-edge Business Process Outsourcing (BPO) and innovative software development solutions to both foreign and local companies. Our commitment to excellence, technology-driven approach, and client-centric focus set us apart in the rapidly evolving landscape of technology services.

for job announcement

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