Job Summary
Published On : Feb 2, 2025
No. of Vacancies : 05
Job Type :
Full Time
Job Level :
Experience : 2 to 3 years
Age : 25 to 35 years
Location : Dhaka, Satkhira
Salary Range:
Negotiable
Application Deadline : Feb 25, 2025
Tele Sales (Team Leader)
Mojaru Education & Technologies Limited.
No. of Vacancies
05
Job Description / Responsibility
- Company Description:
- Mojaru Education Technologies Ltd. is a leading EdTech committed to empowering students to achieve their academic and personal goals. Our institution is renowned for providing high-quality education and comprehensive support services to students at all levels (especially suitable for children aged 4 to 15 years). We are currently seeking a dedicated and enthusiastic person to join our dynamic team.
- Job Summary:
- The Tele sales Executive Team Leader will be responsible for managing and leading a team of tele sales executives, driving performance, and ensuring that the team consistently meets or exceeds sales goals. The role will involve coaching and mentoring team members, ensuring high levels of customer satisfaction, and ensuring all tele sales operations run smoothly.
- Key Responsibilities:
- Team Management:
- Lead, coach, and motivate a team of tele sales executives to achieve individual and team sales targets.
- Conduct regular performance reviews, provide feedback, and create individual development plans.
- Monitor team performance and ensure adherence to KPIs (Key Performance Indicators).
- Foster a positive, results-driven team culture.
- Sales Strategy & Execution:
- Develop and implement sales strategies to drive growth and achieve sales objectives.
- Support the team with effective sales techniques, product knowledge, and objection handling.
- Ensure that tele sales representatives are meeting call quotas and conversion targets.
- Customer Relationship Management:
- Ensure high standards of customer service are maintained.
- Address customer queries and concerns, escalating issues as necessary.
- Work with marketing and other teams to refine sales approaches and strategies based on customer feedback.
- Training & Development:
- Conduct ongoing training sessions to improve the sales skills and product knowledge of team members.
- Identify areas for improvement and implement coaching plans to increase sales performance.
- Reporting & Analytics:
- Track and analyze daily/weekly/monthly sales performance reports.
- Provide feedback to senior management regarding team progress, challenges, and areas of improvement.
- Use CRM software to track leads, conversions, and follow-ups.
- Compliance & Quality Assurance:
- Ensure the team follows all relevant policies, regulations, and company standards.
- Ensure that tele sales calls are conducted with professionalism and in compliance with relevant laws (e.g., GDPR, Do Not Call regulations).
Educational Requirements
- Higher Secondary, Diploma, Bachelor/Honors
Experience Requirements
- 2 to 3 years
- The applicants should have experience in the following business area(s):
- Educational Technology (Edtech) Startup
Additional Job Requirements
- Age 25 to 35 years
- Strong leadership and team management abilities.
- Goal-oriented with a strong desire to meet and exceed targets.
- Problem-solving skills and the ability to handle difficult customer situations.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and marketing software (e.g., Google Analytics, CRM tools, etc.).
- Creativity with attention to detail and data-driven decision-making abilities.
Location
Dhaka, Satkhira
Salary Range
Negotiable
Other Benefits
Mobile bill, Credit card
Salary Review: Yearly
Festival Bonus: 2
Very friendly, respectful & convenient workplace.
Office time is 10 am to 6 pm & Friday is a weekly holiday.
Employees can take paid leave in their emergencies.
Supportive and collaborative work environment.
Training throughout the employment period.
Attractive incentive policy.
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Feb 25, 2025
Company Information
Company Name:
Mojaru Education & Technologies Limited.
Address: Fare Builders Limited, 11/8/E, Free School Street, Panthapath, Dhaka- 1205
