Category : Call Center / Customer care
Job Summary
Published On : Nov 23, 2024
No. of Vacancies : Not Specific
Job Type : Full Time
Job Level :
Age : at most 30 years
Location : Anywhere in Bangladesh
Salary Range:
Negotiable
Application Deadline : Dec 21, 2024
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Service Receptionist
SwiftTech Service Ltd.
View all jobs of this company
No. of Vacancies
Not Specific
Job Description / Responsibility
  • Welcome and assist customers at the service center in a professional and friendly manner.
  • Record customer complaints or requests accurately in the system and provide clear explanations about service procedures.
  • Communicate service timelines and updates to customers effectively.
  • Coordinate with technicians and service teams to ensure timely processing of service orders.
  • Maintain an organized reception area and ensure all customer interactions are handled efficiently.
  • Handle inquiries about products, services, warranties, and repair costs.
  • Manage daily administrative tasks, including invoice generation, payment collection, and documentation.
  • Provide feedback from customers to the management for continuous service improvement.

Educational Requirements
  • Bachelor/Honors
  • Minimum equivalent (Bachelor’s degree preferred).
Additional Job Requirements
  • Age at most 30 years
  • Requirements:
  • Experience: Prior experience in a customer service or receptionist role is a plus.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Proficiency in basic computer operations and MS Office tools.
  • Problem-solving and customer-centric attitude.

Location
Anywhere in Bangladesh
Salary Range
Negotiable
Other Benefits
Why Join Us? Opportunity to work with a leading technology service provider. Career growth and development opportunities. Collaborative and friendly work environment. Competitive salary and benefits package.
Job Source
Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Dec 21, 2024
Company Information
Company Name: SwiftTech Service Ltd.
Address: House: 277, 3rd floor, Tejgaon C/A, Love Road, Dhaka - 1208

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