Job Summary
Published On : Nov 23, 2024
No. of Vacancies : Not Specific
Job Type :
Full Time
Job Level :
Age : at most 30 years
Location : Narayanganj
Salary Range:
Negotiable
Application Deadline : Dec 17, 2024
Customer And Sales Support Junior Officer / Officer
Bangladesh SEZ Ltd.
No. of Vacancies
Not Specific
Job Description / Responsibility
- BSEZ is the first economic zone developed by a Japanese company in the nation, established jointly in partnership with the Government of Bangladesh (Bangladesh Economic Zones Authority: BEZA).
- Currently we are looking for a customer and sales support officer suitably qualified, experienced, dynamic, self-motivated and highly responsible officer Office near Sonpara, Panchrukhi (Narayanganj). The candidate should possess a good physique and have the ability to accept challenging responsibilities, personal qualities of integrity, creativity, and good interpersonal and communication skills are desired. The ideal candidate will have knowledge of and experience of managing clients.
- Employment Status and work location: Sonpara, Panchrukhi, Narayanganj-1460
- Job Responsibilities:
- Identify and assess customers’ needs to achieve satisfaction.
- Support management in customer service-related activities, i.e., understand clients need
- and support accordingly.
- Build sustainable relationships and trust with customer accounts through open and
- interactive communication.
- Keep records of customer interactions, process customer documents and file documents;
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and
- interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the
- time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies as per different government
- bodies and BSEZ;
- Any related task assigned from the management;
- Job Location: Sonpara Narayanganj
Educational Requirements
- Graduation from any reputed university.
Additional Job Requirements
- Age at most 30 years
- Experience Requirements:
- Fresh Graduates are encouraged to apply and with some experience will get advantage.
- Additional Requirements:
- Energetic, passionate and ability to meet deadlines;
- Must have excellent work skill in MS Office (Excel, word and Presentation);
- Good communication skills (written & verbal) both in English and Bengali;
- Ability to think logically;
- Ability to work well in a team;
- Excellent listening and questioning skills, combined with the ability to interact confidently
- with clients to establish what the problem is and explain the solution
Location
Narayanganj
Salary Range
Negotiable
Other Benefits
Pick and drop in shared car (Only from Dhaka city).
Festival bonus after confirmation.
Other benefits as per the organization's policy.
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Dec 17, 2024
Company Information
Company Name:
Bangladesh SEZ Ltd.
Address: Sonpara, Panchrukhi Via Rupganj Araihazar, Narayanganj-1460
