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Category : Call Center / Customer care

Job Summary

Published On : Nov 23, 2024
No. of Vacancies : 03
Job Type : Full Time
Job Level :
Experience : 2 to 3 years
Age : 22 to 28 years
Location : Dhaka (Dhanmondi, Uttara)
Gender : Male
Salary Range:
Negotiable
Application Deadline : Dec 17, 2024

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Customer Care Executive/ Front Desk Executive

FitBack BD

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No. of Vacancies

Job Description / Responsibility

We are looking for a Customer Care Executive/Front desk executive having customer & reception management experience from any renowned Aesthetic/Laser Centre /Spa or Beauty Salon.
Welcoming clients and communicate with them in an effective manners.
Understanding customer’s need clearly & completely and need to provide more information on our product feature, benefit and application in details.
Attending client requirements concern and make sure that they are appropriately perused.
Effectively motivating the customers for using our product & service.
Handling customer complaints and deal this professionally.
Attend all incoming call of the customer in a positive tone and manner and pursue them to visit us in person.
Provide recommendations & ideas for business development.
Manage client bookings and maintain treatment records for repeat visits.
Handle client queries, concerns, and follow-up care with professionalism.
Maintain high standards of cleanliness and hygiene.

Educational Requirements

Bachelor/Honors
Bachelor/Honors (Accounting/ Social Science/ Marketing/ Management) are preferable.

Experience Requirements

2 to 3 years

Additional Job Requirements

Age 22 to 28 years
The applicants should have experience in the following business area(s):
Aesthetic & Laser Centre/ Beauty Saloon/ Spa Centre
Should have experience about multitask. (Invoice ready/ Customer handle/Call receive) etc.
Skills & Expertise: Aesthetic Centre-customer service , Beauty Industry
Must have customer & floor management experience from any renowned Aesthetic center or Beauty Salon
Presentable, Elegant, Lively, Pleasant personality
Excellent in customer handling with direct customer service or over phone service
Ability to work under pressure and extended hour
Self driven ,Energetic and organized
Disciplined and Proactive
Good interpersonal skill ( Team Player, Sympathetic , Good Listener, Appreciative , Positive Attitude, Polite) and communication skill
Complaint handling ability
Excellent interpersonal skills with a customer-focused attitude.
Must have the mentality to work under pressure, teach others, & team work.
Knowledge about maintain account.

Location

Dhaka (Dhanmondi, Uttara)

Salary Range

Negotiable

Other Benefits

As per Company Policy

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Dec 17, 2024

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