Job Summary
Published On : Nov 23, 2024
No. of Vacancies : Not Specific
Job Type :
Full Time
Job Level :
Location : Dhaka (Banani)
Gender : Female
Salary Range:
Tk. 14000 - 18000 (Monthly)
Application Deadline : Dec 17, 2024
Officer - Front & Floor Management- Banani Branch
RED Beauty Studio & Salon Banani
No. of Vacancies
Not Specific
Job Description / Responsibility
- Job Description:
- The Reception & Accounts Executive plays a vital role in ensuring smooth operations at the front desk while managing client interactions and handling financial transactions. This position combines customer service excellence, cash handling, and administrative support, with the added responsibility of supervising daily operations on the service floor to enhance the overall client experience.
- Key Responsibilities:
- Client Relations:
- Greet clients warmly upon arrival and assist with appointment scheduling.
- Manage phone calls, emails, and inquiries with professionalism and courtesy.
- Provide detailed information about services, packages, and promotions to clients.
- Accounts & Cash Handling:
- Handle client billing, generate service receipts, and ensure accurate cash collection.
- Maintain records of daily transactions, including sales and service payments.
- Process payments through various channels, including cash, cards, and digital platforms like Bkash and Nagad.
- Prepare and update VAT entries, ensuring compliance with accounts depertment.
- Operational Floor Supervision:
- Oversee the smooth operation of the service floor to ensure all client services are delivered efficiently.
- Coordinate with Service Providers (S/P) to manage client flow, minimize wait times, and enhance service quality.
- Ensure that the service area, tools, and equipment are clean, organized, and ready for client appointments.
- Monitor service standards, ensuring that all S/Ps are adhering to company protocols and maintaining a high level of client care.
- Address any client concerns or special requests promptly and professionally.
- Supervision of Service Providers:
- Provide guidance and support to Service Providers, ensuring they are fully prepared for their scheduled appointments.
- Ensure S/Ps are following dress code, hygiene standards, and using proper protective gear (masks, aprons, etc.).
- Monitor S/Ps' service timings, productivity, and adherence to schedules.
- Conduct regular check-ins with S/Ps to address any challenges, improve performance, and boost morale.
- Assist in training new staff on best practices, client engagement, and service protocols.
- Administrative Support:
- Maintain client records, update membership forms, and handle discount cards.
- Assist in preparing daily, weekly, and monthly necessary reports.
- Coordinate with management for inventory and supply requisitions.
- Monitor office supplies and ensure smooth front office operations.
- Operational Excellence:
- Ensure the reception area is clean, organized, and welcoming.
- Support the team in meeting monthly sales targets and reporting requirements.
- Collaborate with other departments to ensure client satisfaction and service excellence.
Educational Requirements
Additional Job Requirements
- Prior experience in front office management or cash handling.
- Strong communication skills and a client-oriented approach.
- Working Knowledge in Microsoft Office (Excel, Word).
- Ability to multitask in a dynamic and fast-paced environment.
- High level of attention to detail, organization, and time management.
- Freshers also can apply.
Location
Dhaka (Banani)
Salary Range
Tk. 14000 - 18000 (Monthly)
Other Benefits
Why Join Us?
Competitive Salary & Bonuse: Attractive compensation & One yearly Bonus equivalent to Gross Monthly Salary paid in Two Eid Festivals.
Professional Development: Opportunities for training and career growth.
Supportive Work Environment: Be part of a dynamic team focused on client satisfaction.
Employee Benefits: Recognition programs, rewards, and employee discounts on services.
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Dec 17, 2024
Company Information
Company Name:
RED Beauty Studio & Salon Banani
Address: House: 39, Road: 7, Block G, Banani
Business: RED is a complete beauty studio and salon established on 2009. This is a beauty salon where one can have all kind of beauty and grooming services.
RED completely believes in quality in services and its entire team is promised not to compromise in quality to reach the company`s vision.
Continuous improvement in our services through proper training and educating each employee to achieve the desire vision.
RED strongly believes in client`s satisfaction which will achieve through pleasant behavior and commitment towards the best possible services with right products and solutions to attain the company`s objective.
RED requires to have an accountant to support overall accounting, finance and auditing system to achieve our vision and mission.
The Accounts Officer- S/He is entrusted with the overall responsibility of account management (handle accounting software, vendor account management, disbursement, adjustment, product pricing controlling, checking and monitoring of financial status of RED, Trade Lisence, VAT-TAX management. The incumbent is responsible to ensure the compliance of RED and Govt. rules regulation, policy/procedures for RED’s operation and expenditure. S/he is responsible that all RED staff members are oriented and followed policies and procedures defined by the RED and financial management at all level. S/he will work closely with the team members and will ensure regular monitoring of financial and accounting documents and reports. S/he will continuously seek to develop new approaches particularly in respect of RED’s accounting, finance and auditing system.
