Category : Call Center / Customer care
Job Summary
Published On : Nov 23, 2024
No. of Vacancies : 06
Job Type : Full Time
Job Level :
Age : 18 to 32 years
Location : Dhaka (DOHS Mirpur)
Salary Range:
Tk. 15000 - 25000 (Monthly)
Application Deadline : Dec 16, 2024
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International Call Center Executive (Night Shift & Day Shift)
Ecommander
View all jobs of this company
No. of Vacancies
06
Job Description / Responsibility
  • Initiate phone outreach to U.S.-based customers, following prepared scripts to address various customer concerns.
  • Actively listen to customer needs, clarify details, and conduct thorough investigations to identify solutions or alternative options.
  • Leverage phone communication to promote and sell services or products based on established guidelines.
  • Document all customer interactions meticulously within the call center database for future reference.
  • Achieve individual and team goals for both qualitative (e.g., customer satisfaction) and quantitative metrics (e.g., sales targets).
  • Night Shift.

Educational Requirements
  • Higher Secondary
  • A Level or O Level
Additional Job Requirements
  • Age 18 to 32 years
  • This is a great opportunity for Freshers (Only O-level, A-level or Fluent ENGLISH Speaker).
  • Willing to work night shifts to match business hours in USA.
  • This position comes with a minimum 3-month probationary period.
  • Possess clear and persuasive spoken English for positive and challenging customer interactions.
  • We seek individuals with demonstrably strong organizational and interpersonal skills.
  • Possess strong interpersonal skills to collaborate effectively in a team-oriented environment.
  • Previous experience in call centers, telemarketing or a similar customer service role is a plus.

Location
Dhaka (DOHS Mirpur)
Salary Range
Tk. 15000 - 25000 (Monthly)
Other Benefits
Medical allowance, Performance bonus, Over time allowance Salary Review: Yearly Festival Bonus: 2 Monthly Incentive Snacks and Tea 2 festival bonus Monthly the best performer will be rewarded Medical Allowance Tours and Day Outing And various other facilities as per company policies
Job Source
Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Dec 16, 2024
Company Information
Company Name: Ecommander
Address: House 150, Road 1, Avenue 1, Mirpur DOHS

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