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Category : Call Center / Customer care

Job Summary

Published On : Nov 23, 2024
No. of Vacancies : 20
Job Type : Contractual
Job Level :
Age : 20 to 28 years
Location : Chattogram, Dhaka, Sylhet
Salary Range:
Tk. 18000 - 22000 (Monthly)
Application Deadline : Dec 10, 2024

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Officer - Customer Service (Contractual)

A Reputed MNC

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No. of Vacancies

Job Description / Responsibility

We are seeking a dynamic and energetic officer purely for a 6-month contractual position, with the potential to transition to a permanent role based on performance during the contract period and subject to availability of vacancies for a permanent role.
Below is the Job Description:
Handle customer/applicant queries personally or via email, telephone.
Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
Ensure all administration and logistics of document delivery to client.
Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
Ensure proper positioning of Value Added Services and achieve sales target.
Encourage applicants to provide feedback on services provided and their overall experience in the office.
Ensure that the entire process is completed within the mandated Turn Around Time.
Adhere to the environment health and safety policy/objectives and guidelines of the organization.
Ensure error free data entry, bar code generation, reporting & inventory management.

Educational Requirements

Bachelor/Honors
Graduation Final Semester student/ graduation Final year students are also encouraged to apply.

Additional Job Requirements

Age 20 to 28 years
Good Communication skill in both Bangla and English.
Basic Computer Skill like MS Word, Excel, Email etc.
No Experience is required.

Location

Chattogram, Dhaka, Sylhet

Salary Range

Tk. 18000 - 22000 (Monthly)

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Weekly 2 holidays, Over time allowance
Incentives on Achieving specific milestones.

Application Deadline : Dec 10, 2024

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