Job Summary
Published On : Nov 21, 2024
No. of Vacancies : 02
Job Type :
Full Time
Job Level :
Experience : At least 1 year
Location : Dhaka
Salary Range:
Tk. 14000 - 15000 (Monthly)
Application Deadline : Dec 9, 2024
Executive, Churn & Retention
M2M Communications Ltd.
No. of Vacancies
02
Job Description / Responsibility
- M2M Communications Ltd is one of the pioneer vehicle (GPS) tracking and IT-based service providers in Bangladesh. (www.m2mbd.com)
- Job Context: It is a requirement for one executive, who will be staying in the office.
- Job Descriptions / Responsibility
- Track accounts with unpaid bills, gathering information when possible and creating reports to present to managers every week.
- Contact clients who have failed to pay their bills through calls and emails and eventually personal visits.
- Negotiating with customers to renew contracts and retain business.
- Writing and presenting customer behavior reports.
- Solicit payment of bills through negotiation and professional communication, remaining tactful, sympathetic, and respectful at all times.
- Relay information regarding clients’ options, including information about the financing options we and others offer that may help them repay their bills.
- Listen to clients and collaborate to create a strategy that works with their needs and schedules to get their bills repaid quickly and effectively.
- Answer client inquiries about payment, services, and financing options clearly and precisely to help them understand their options.
- Enter information into corporate spreadsheets once the bill has been paid and submit reports of account information.
- Complete minor administrative duties before and after interacting with clients, including paperwork and the creation of special account reports.
Educational Requirements
- Minimum of Honors/Bachelor’s Degree from any discipline.
Experience Requirements
Additional Job Requirements
- One year of working experience in bill collection or other communication-based positions.
- Preferred
- Strong understanding or working experience in finance.
- Associate degree or higher in communication or finance.
Location
Dhaka
Salary Range
Tk. 14000 - 15000 (Monthly)
Other Benefits
As per company policy.
Salary: BDT 14000-15000 (Based on experience)
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Dec 9, 2024
Company Information
Company Name:
M2M Communications Ltd.
Address: Creation Panthadhara, 44/F/8, Indira Road, Panthapath, Dhaka-1215, Bangladesh
Business: M2M Communications Ltd. (A leading company in vehicle tracking solutions) AVLS is an electronic device installed in a vehicle to enable the owner or a third party to track the vehicle`s location. m2m Communications Ltd. AVL system uses Global Positioning System (GPS) module for accurate location of the vehicle and GPRS for communicating the vehicle`s location to a remote user. A user can access and control this information via m2m Communications Ltd. web based software through PC and his mobile phone as well. M2M Communications Ltd is the one of the leading vehicle tracking service provider in Bangladesh. We are providing service to the corporate and individual for last 4 years. Please, visit for details on www.m2mbd.com
