Category : Security / Support Service
Job Summary
Published On : Nov 5, 2024
No. of Vacancies : 15
Job Type : Full Time
Job Level :
Experience : 1 to 2 years
Age : 20 to 24 years
Location : Dhaka
Gender : Male
Salary Range:
Tk. 10000 - 15000 (Monthly)
Application Deadline : Nov 23, 2024
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Support Service/NOC
DORODEE GLOBAL PVT. LIMITED
View all jobs of this company
No. of Vacancies
15
Job Description / Responsibility
  • Attending customers' complaints, and queries through phone calls, email, and other online channels.
  • Customer query replies through online communication channels, such as Facebook, WhatsApp, Linked In, etc.
  • Providing remote support to clients through the online ticketing system.
  • Diagnosing, follow up and troubleshooting through the trouble ticketing system.
  • You will be responsible for identifying problems and resolving faults that may arise.
  • Contact vendors, take the initiative to solve with the help of the other technical teams of our providers.
  • Always focus on client satisfaction during communication.
  • Participate in a 24x7 roster duty.

Educational Requirements
  • HSC, HSC (Vocational), Alim (Madrasah)
Experience Requirements
  • 1 to 2 years
  • Freshers are also encouraged to apply.

Additional Job Requirements
  • Age 20 to 24 years
  • • Computer Skills (MS Word, Excel, Web browsing, Facebook & Whats app communication & English Typing) are necessary.
  • • English & Other language skills will be a plus.

Location
Dhaka
Salary Range
Tk. 10000 - 15000 (Monthly)
Other Benefits
Festival Bonus: 2 Accommodation provided by company (single, not family) Attendance Bonus Employee welfare fund Incentives Performance Bonus Salary Review: Yearly Daily snacks & lunch/dinner (based on shift D/N) Birthday Celebration Weekly Treat Other benefits as per company policy
Job Source
Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Nov 23, 2024
Company Information
Company Name: DORODEE GLOBAL PVT. LIMITED
Address: Beside of Sonir Akhra Overbridge, 445 (6th Floor), Lucky Community Centre, Bornomala School Road, Donia,Dhaka

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