Job Summary
Published On : Apr 27, 2024
No. of Vacancies : 01
Job Type :
Full Time
Job Level :
Experience : At least 5 years
Age : At least 30 years
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : May 24, 2024
Operations Manager
Medilink Global Bangladesh Ltd
No. of Vacancies
01
Job Description / Responsibility
- Payor Services Management
- Coordinating and managing all matters related to Customers
- Managing Membership Enrollment / De-enrollment Processes
- Managing the Processes in Production / Replacement / Cancellation of Health Cards
- Managing the Distribution and Control of Health Cards
- Attending to and resolve customers' inquiries and complaints with knowledge, effectiveness, efficiently and correctly
- Attending to system alerts that are related to TPA Operations
- Updating the panel providers to Medilink's customers on a monthly basis
- Statistical, Operational and Strategic Reporting to the Management and Customers
- Ensure the contractual deliverables by the Company to the Customers are met and delivered
- Working closely with Customers to resolve customer service related issues
- Maintaining task log / service report for complaints
- Conducting system training for customers Account Management
Educational Requirements
Experience Requirements
- At least 5 years
- The applicants should have experience in the following business area(s):
- Insurance, Telecommunication, IT Enabled Service, BPO/ Data Entry Firm
Additional Job Requirements
Location
Dhaka
Salary Range
Negotiable
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : May 24, 2024
Company Information
Company Name:
Medilink Global Bangladesh Ltd
Address: 1267 Vatara Main road,Vatara -1212