Job Summary
Published On : Dec 29, 2021
No. of Vacancies : Not specific
Job Type :
Full Time
Job Level :
Mid Level
Experience : At most 5-6 year(s)
Age : 28 to 35 years
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : Jan 29, 2022
Assistant Manager- Customer Relation Management (CRM)
MTS LOGISTICS LTD.
No. of Vacancies
Not specific
Job Description / Responsibility
- Manage Export and Import shipment movements on behalf of company.
- Work closely with Overseas Agents to ensure consignments move correctly and on time
- Provide transactional service supports such as Documentation and Customer Service
- Manage SOP for any major key account.
- Candidate must have to be a good relation with all Airlines and Shipping lines staff members in order to get the rates and service option instantly.
- Communicate and escalate to team members and Management wherever necessary
- Overall responsibility for the day-to-day running of an operations team.
- Provide ad-hoc freight quotations on request, using every opportunity to up-sell services
- Monitor and control all cost and revenue at job-file level
- Confirm and process all job-file invoicing
- Participate in Team Meetings
- An effective communicator with strong stakeholder management skills
- Any other duties reasonably requested by the Team Leader and Management
- Have the ability to work to deadlines and handle pressure
- Availability of required skills with excellent understanding of business.
Educational Requirements
- Graduate/MBA/MA from any recognized University.
Experience Requirements
- At most 5-6 year(s)
- The applicants should have experience in the following area(s):
- Air Freight, Ocean Freight, Shipping Lines
Additional Job Requirements
- Age 28 to 35 years
- Experience in Ocean and Air Freight Forwarding is essential
- Documentation Air and Ocean shipment.
- Proactive and flexible approach
- Excellent stakeholder management skills
- Ability to prioritize and work under pressure
- Attention to detail
- Excellent communication skills (written and verbal)
- Excellent Customer Service Skills
- Strong numeracy/literacy
- Basic IT; Microsoft Office, In-house systems.
Location
Dhaka
Salary Range
Negotiable
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Jan 29, 2022
Company Information
Company Name:
MTS LOGISTICS LTD.
Address: MTS Logistic Ltd. Address : Suite # 1B, Plot # 08, Road # 04, Sector # 01, Uttara, Dhaka-1230, Bangladesh.
Web:
http://www.mts-world.com/
Business: Business: MTS Logistic Ltd, is a U.S. FMC (Federal Maritime Commission) registered NVOCC and a reputed Logistics company in Bangladesh.