Job Details

Name of the Post : Assistant Manager- Customer Relation Management (CRM) No. of Post : Not Specific
Job Type : Full Time Job Level : Mid-level
Age Range : 28- 35 Years      


Job Responsibilities :
  • Manage Export and Import shipment movements on behalf of company.
  • Work closely with Overseas Agents to ensure consignments move correctly and on time
  • Provide transactional service supports such as Documentation and Customer Service
  • Manage SOP for any major key account.
  • Candidate must have to be a good relation with all Airlines and Shipping lines staff members in order to get the rates and service option instantly.
  • Communicate and escalate to team members and Management wherever necessary
  • Overall responsibility for the day-to-day running of an operations team.
  • Provide ad-hoc freight quotations on request, using every opportunity to up-sell services
  • Monitor and control all cost and revenue at job-file level
  • Confirm and process all job-file invoicing
  • Participate in Team Meetings
  • An effective communicator with strong stakeholder management skills
  • Any other duties reasonably requested by the Team Leader and Management
  • Have the ability to work to deadlines and handle pressure
  • Availability of required skills with excellent understanding of business.
Educational Requirements : 
  • Graduate/MBA/MA from any recognized University.
Experience Requirements : 
  • At most 5-6 year(s)
  • The applicants should have experience in the following area(s):
    Air Freight, Ocean Freight, Shipping Lines
Additional Job Requirements :
  • Age 28 to 35 years
  • Experience in Ocean and Air Freight Forwarding is essential
  • Documentation Air and Ocean shipment.
  • Proactive and flexible approach
  • Excellent stakeholder management skills
  • Ability to prioritize and work under pressure
  • Attention to detail
  • Excellent communication skills (written and verbal)
  • Excellent Customer Service Skills
  • Strong numeracy/literacy
  • Basic IT; Microsoft Office, In-house systems
Salary range  : Negotiable
Other Benefits :
As per company policy.

Additional information:

Job Location:  Dhaka  

Last date of Apply: 29-01-2022


Send CV to E-mail :

Please enclose Photograph with CV.

Interested candidates are advised to send an application with a complete CV with two references to: (Company Mail Address)
by 29-01-2022 Please mention in the subject line of your email: Assistant Manager- Customer Relation Management (CRM)

Only short listed candidates will be invited for the interview. All tests and interview will be held at (Company Address). We regret to inform that it is not liable to reply to all the submitted applications.

Company Business Description : MTS Logistic Ltd. Address : Suite # 1B, Plot # 08, Road # 04, Sector # 01, Uttara, Dhaka-1230, Bangladesh Web :
 Business: MTS Logistic Ltd, is a U.S. FMC (Federal Maritime Commission) registered NVOCC and a reputed Logistics company in Bangladesh.