Post: Ticketing Officer.

Vacancy: 01

Job Responsibilities :

  • Must be able to run independently the IATA software of Galileo, Sabre, and Amadeus respectively.
  • Must be able to issue, reissue, refund and cancel of any tickets as per the IATA standards independently.
  • Must be Articulate and Quote the price of the ticket to the customer about the fares, rules, restrictions & instructions.
  • Must be able to collect payment from customers for tickets before the IATA payments dates.
  • Must maintain the relationship with all the previous customers, agencies, vendors, airlines and maintain communication with new Potential customers.
  • The Travel consultant /sales agent role involves answering a variety of inbound calls from various corporate customers.
  • Proactively call customers to offer products to existing bookings where appropriate for additional revenue. Offer exceptional customer service, which exceeds all customers' expectations, promoting collection opportunities.
  • Liaising with airlines, hotels, resort etc.
  • Collecting, evaluating and responding (as appropriate) to customer feedback.

Experience :

  • 5-7 yrs.

Educational Qualification :

  • Bachelor degree in any discipline.

Additional Requirements :

  • Age 30 to 45 years.
  • Completed Certificate/ Diploma on Specific Post.
  • Must be able to effectively communicate with customers over phone, face to face, email and other social media independently and fluent in English & Bengali.
  • Be self-motivated, strong interpersonal and negotiation skills.
  • Minimum 5-7 years Practical Experience in respective departmental job or post in reputed company.

Salary :

  • Negotiable.
  • Attractive salary for the deserving candidate.

Compensation & Other Benefits :

  • Mobile bill.
  • Festival Bonus: 2(Yearly).

Send CV To Email:
Send Hard Copy CV to: Dawat Holidays Ltd. 5/4E, Monipuripara,Parliament Hill (3rd Floor) Shangshad Avenue Tejgaon Dhaka - 1215, Bangladesh
For more info: +88-02-9129143, 58154183
Application Deadline: 25th November 2018
Interview Date: All Fridays of December2018 at 10:30 am - 12:30 pm
Without Experience no need to apply