Vacancy: 01

Job Responsibilities :

• Must be able to run independently the IATA software of Galileo, Sabre, and Amadeus respectively.
• Must be able to issue, reissue, refund and cancel of any tickets as per the IATA standards independently.
• Must be Articulate and Quote the price of the ticket to the customer about the fares, rules, restrictions & instructions.
• Must be able to collect payment from customers for tickets before the IATA payments dates.
• Must maintain the relationship with all the previous customers, agencies, vendors, airlines and maintain communication with new Potential customers.
• The Travel consultant /sales agent role involves answering a variety of inbound calls from various corporate customers.
• Proactively call customers to offer products to existing bookings where appropriate for additional revenue. Offer exceptional customer service, which exceeds all customers' expectations, promoting collection opportunities.
• Liaising with airlines, hotels, resort etc.
• Collecting, evaluating and responding (as appropriate) to customer feedback.

Experience :

• 5-7 yrs.

Educational Qualification :

• Bachelor degree in any discipline.

Additional Requirements :

• Age 30 to 45 years.
• Completed Certificate/ Diploma on Specific Post.
• Must be able to effectively communicate with customers over phone, face to face, email and other social media independently and fluent in English & Bengali.
• Be self-motivated, strong interpersonal and negotiation skills.
• Minimum 5-7 years Practical Experience in respective departmental job or post in reputed company.

Salary :

• Negotiable.
• Attractive salary for the deserving candidate.

Compensation & Other Benefits :

• Mobile bill.
• Festival Bonus: 2(Yearly).