Job Summary
Published On : May 17, 2025
No. of Vacancies : 01
Job Type :
Full Time
Job Level :
Experience : 3 to 5 years
Location : Dhaka (Merul Badda)
Salary Range:
Negotiable
Application Deadline : May 29, 2025
Operation Manager
BRAC Saajan Exchange Limited (BSEL)
No. of Vacancies
01
Job Description / Responsibility
- Oversee and manage daily operations to ensure efficiency and compliance.
- Develop and implement strategies to enhance operational processes and optimize resource utilization.
- Collaborate with cross-functional teams to achieve organizational goals and deliver exceptional customer service.
- Maintain Relationship with corresponding bank regarding deal & payout of transactions.
- Review & monitor day to day task of overall Customer service, Sales support team & SQ team.
- Monitor and analyze operational performance, identifying areas for improvement and implementing solutions.
- Maintain an accurate agent account balance and ensure proper physical record keeping of all transactions.
- Ensure adherence to regulatory requirements and internal policies to mitigate risks.
- Coordinate with external partners and stakeholders to streamline processes and achieve operational excellence.
- Conduct regular training sessions to enhance the skills and knowledge of the operations team.
- To arrange for the reconciliation of Correspondent Bank accounts and resolve all related issues immediately.
- To ensure smooth processing of transactions in the corresponding banks.
- Prepare cash collection schedule & monitor the collection of funds as per the target.
- Monitor the aging of agency balance.
- To attend customers, agents and correspondent bank complaints and try to resolve the issues immediately or take necessary steps to resolve them at the earliest possible time.
- To create and maintain good relations with customers, agents and the correspondent banks.
Educational Requirements
- Bachelor of Business Administration (BBA) in Finance & Banking
Experience Requirements
- 3 to 5 years
- The applicants should have experience in the following business area(s):
- Banks, Financial Consultants
Additional Job Requirements
- Bachelor’s degree in finance, business, or a related field; MBA is a plus.
- Proven experience in banking operations/ remittance with a strong understanding of financial regulations.
Location
Dhaka (Merul Badda)
Salary Range
Negotiable
Other Benefits
Mobile bill, Weekly 2 holidays
Salary Review: Yearly
Festival Bonus: 2
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : May 29, 2025
Company Information
Company Name:
BRAC Saajan Exchange Limited (BSEL)
Address: Homestead Gulshan Link Tower, TA-99, (5th floor), Gulshan Badda Link Road, Dhaka
Business: BRAC Saajan Exchange Ltd (“BSEL”), a subsidiary of BRAC Bank Limited, is incorporated in England and Wales, and provides money transfer service to non-resident Bangladeshis from the UK. The money transfer sector is one of highly regulated and competitive sectors. Apart from its remittance services, the company also caters to the investment needs of the NRBs through its parent organization, BRAC Bank. BSEL has recently also engaged in the services of independent consultant in countries such as France, Italy and Spain to assist in managing and monitoring not only our compliance with local reporting and operational regulations, but also our compliance with local anti-money laundering laws
