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Category : IT & Telecommunication

Job Summary

Published On : Apr 7, 2025
No. of Vacancies : 02
Job Type : Full Time
Job Level :
Experience : 5 to 10 years
Location : Dhaka
Gender : Male
Salary Range:
Tk. 40000 - 50000 (Monthly)
Application Deadline : Apr 18, 2025

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Sr. Support Engineer (Asst. Manager)

Munshi HR Solutions Ltd.

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No. of Vacancies

Job Description / Responsibility

Communicate clients through series of actions either face to face or over phone to resolve issues.
Response to breakdowns and make expert level investigation of customer issues, identify their root cause, and correct when possible.
Recommend for repairing equipment and replacing parts if necessary.
Direct the technical staff (Technician).
Troubleshoot system and network problems at clients’ end and diagnose and solve faults related to Wireless structure.
Implement, monitor and maintain mikrotik router, proxy server, wireless devices, Security VPN and Fiber infrastructure with last mile devices.
Maintain and upgrade Optical Network Unit and Media Converter device.
Job Location: Dhaka (moveable anywhere in Bangladesh)

Educational Requirements

Bachelor of Science (BSc) in Electrical & Electronic Engineering, Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor of Science (BSc) in Computer Engineering, Bachelor of Science (BSc) in Electronics and Telecommunication Engineering

Experience Requirements

5 to 10 years
The applicants should have experience in the following business area(s):
IT Enabled Service, ISP

Additional Job Requirements

Able to handle complex technical issues related to new link installation, service interruption by troubleshooting and reinstalling at client end
Basic Knowledge in Networking Topology & Design, IP Subletting and Routing, Switching Troubleshoot preferred.
Implement, monitor and maintain mikrotik router, proxy server, wireless devices, Security VPN and Fiber infrastructure with last mile devices.
Maintain and upgrade Optical Network Unit and Media Converter device.

Location

Dhaka

Salary Range

Tk. 40000 - 50000 (Monthly)

Other Benefits

T/A, Mobile bill Lunch Facilities: Partially Subsidize Salary Review: Yearly Festival Bonus: 2 As per company policy

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Apr 18, 2025

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