Job Summary
Published On : Apr 5, 2025
No. of Vacancies : 10
Job Type :
Full Time
Job Level :
Experience : At least 1 year
Age : 18 to 35 years
Location : Dhaka (Banani, DOHS Mohakhali)
Salary Range:
Negotiable
Application Deadline : May 5, 2025
Senior Customer Service Executive
Career Paths Dhaka
No. of Vacancies
10
Job Description / Responsibility
- Join as Senior Customer Service Executive.
- Ensure exceptional customer experiences Handle inquiries and resolve issues promptly. Communicate effectively to meet customer needs. Thrive in a fast-paced environment. Contribute to a customer-centric approach. Uphold service standards. Foster positive client relationships.
- Greet and register students arriving at the office. Research and stay informed about our products and services. Submit applications on behalf of clients. Be presentable. Must be skilled in Excel. Must have expertise in CRM software. Ensure prompt and effective communication with clients. Address client inquiries and provide comprehensive information. Maintain detailed records of client interactions and transactions. Handle and resolve client complaints or concerns. Demonstrate strong interpersonal and communication skills. Ensure efficient and effective interactions with people. Uphold a high standard of customer service. Contribute to a positive and welcoming office environment.
Educational Requirements
Experience Requirements
Additional Job Requirements
- Age 18 to 35 years
- Relevant experience will be prioritized.
- Fluent in English. A good IELTS Score is preferable.
- Skills Required:
- Client Communication
- Client Management
- Education Research
- Report Writing and Computer skills.
- Excel in communication
- Problem-solving, and multi-channel support
- Grow in a positive, team-oriented environment!
Location
Dhaka (Banani, DOHS Mohakhali)
Salary Range
Negotiable
Other Benefits
Salary Review: Yearly Performance bonus as per company rules. Festival Bonus: (As per company policy)
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : May 5, 2025
Company Information
Company Name:
Career Paths Dhaka
Address: 102 Park Rd, New DOHS, Mohakhali, Dhaka - 1206, Bangladesh
Business: Established in 2007, Career Paths has been dedicated to guiding Bangladeshi students towards obtaining advanced degrees from esteemed foreign universities. Our commitment and endeavors are encapsulated in our company`s name. In essence, Career Paths serves as a mentor, illuminating the most fitting trajectory for individuals to construct an exceptional career.
Distinguishing ourselves, we refrain from self-proclaimed titles of being the `best` student consultancy firm in Bangladesh. Instead, we position ourselves as the most trusted education consultant in Bangladesh, specializing in career counseling and facilitating student visa processes for the UK, USA, Canada, Australia, Sweden, Finland, and Malaysia.
Our organizational structure comprises distinct departments staffed with proficient individuals, contributing to our elevated success rate in comparison to other student consultancy firms in Bangladesh.
