Category : Call Center / Customer care
Job Summary
Published On : Apr 5, 2025
No. of Vacancies : 02
Job Type : Full Time
Job Level :
Experience : 2 to 3 years
Age : at least 25 years
Location : Jamalpur (Jamalpur Sadar)
Gender : Male
Salary Range:
Negotiable
Application Deadline : Apr 26, 2025
Executive(Customer Care)
Jamalpur Central Hospital Ltd.
No. of Vacancies
02
Job Description / Responsibility
  • Supervise and manage a team of billing specialist & customer care management, providing guidance and support training as needed
  • Review and analyze billing data, due collection, and reports to identify any discrepancies, taking appropriate action to resolve them.
  • Monitor patient appointments and shares necessary information’s to the CRO’S and others department as required, Guide the patients regarding investigation, medication & follow-up visit
  • Greet all guests with appropriate manners & curtsey and arrange pre-consultation requirements as necessary.
  • Ensure effective and smooth co-ordination between consultant and the outpatient (with /without appointment, follow up, etc.)
  • Maintain and update billing records, ensuring compliance with company policies, Liaison with other department/staff to ensure required support of the corporate and general customers

Educational Requirements
  • Bachelor/Honors, Masters
Experience Requirements
  • 2 to 3 years
  • The applicants should have experience in the following business area(s):
  • Hospital

Additional Job Requirements
  • Age at least 25 years
  • Proficient in operating MS word, Ms Excel & Power point
  • Comprehensive understanding of healthcare policy
  • Strong Communication and interpersonal skills
  • Ability to deal professionally, courteously, and efficiently with the public and to remain calm under stress.

Location
Jamalpur (Jamalpur Sadar)
Salary Range
Negotiable
Job Source
Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Apr 26, 2025
Company Information
Company Name: Jamalpur Central Hospital Ltd.
Address: Amlapara, Jamalpur


for job announcement

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01678076363-61-62-68, 01977886877
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