Category : Call Center / Customer care
Job Summary
Published On : Apr 5, 2025
No. of Vacancies : 04
Job Type : Full Time
Job Level :
Experience : 1 to 2 years
Age : 22 to 40 years
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : Apr 24, 2025
Digital Lead Specialist
EDUAID
No. of Vacancies
04
Job Description / Responsibility
  • eduaid is looking for Digital Lead Specialists to manage the first level of contact with potential leads and assess whether they are marketing-qualified leads (MQLs). This role is an integral part of the marketing department’s lead management process. The ideal candidate will handle inquiries on social media and digital channels, proactively reach out to raw leads, and ensure that only qualified leads are passed to the sales or counseling team.
  • Engage with potential leads via social media, email, WhatsApp, Messenger, and phone calls to assess their interest and eligibility.
  • Qualify leads based on predefined marketing criteria before passing them to the sales or counseling team.
  • Respond promptly to inbound queries across digital platforms, providing accurate and helpful information.
  • Initiate contact with raw leads generated from marketing campaigns for initial assessment.
  • Maintain records of lead interactions and qualification status in the CRM system.
  • Provide feedback to the marketing team on common queries, lead quality, and engagement trends.
  • Daily Reporting: Log and update all lead interactions in the CRM system, Prepare and submit daily reports on the number of leads contacted, response rates, and lead qualification outcomes. Highlight trends, challenges, and key insights from lead interactions to the marketing team.

Educational Requirements
  • Masters, Bachelor/Honors, Diploma
Experience Requirements
  • 1 to 2 years
  • The applicants should have experience in the following business area(s):
  • Call Center

Additional Job Requirements
  • Age 22 to 40 years
  • Strong interpersonal and communication skills, both written and verbal.
  • Ability to engage and build rapport with leads through various communication channels.
  • Comfortable with both inbound and outbound lead qualification.
  • Self-motivated, proactive, and comfortable handling multiple interactions simultaneously.
  • Attention to detail and ability to manage lead qualification processes effectively.

Location
Dhaka
Salary Range
Negotiable
Job Source
Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Apr 24, 2025
Company Information
Company Name: EDUAID
Address: Dhanmondi Office : House: 66A-B/1, Road: 8/A, 1st Floor, Dhanmondi-1209 , Gulshan Office : Plot 6, Suite D4, Level 4, Gulshan 1, Dhaka 1212

Business: eduaid is a specialist immigration law firm, which is recognized by the immigration authorities of both Australia and New Zealand. eduaid was established in 2000 in Sydney and spread out offices in Melbourne, Doha, and South Asia. eduaid has been assisting professionals, business personnel, and students with immigration advice and visa application services.

for job announcement

+88-02-222294153,/91538/83619/ +88-02-8837118
01678076363-61-62-68, 01977886877
( 9.30 am to 7.30 pm )