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Category : Call Center / Customer care

Job Summary

Published On : Apr 5, 2025
No. of Vacancies : Not Specific
Job Type : Full Time
Job Level :
Experience : 1 to 2 years
Age : 24 to 32 years
Location : Dhaka
Salary Range:
Tk. 24000 - 27000 (Monthly)
Application Deadline : Apr 20, 2025

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Sr. Call Center Executive/ Call Center Executive

A Reputed Private Commercial Bank

View all jobs of this company

No. of Vacancies

Not Specific

Job Description / Responsibility

A Reputed Private Commercial Bank is looking for dynamic and self-driven candidate with strong quantitative aptitude.
Key responsibilities need to described by using following dimension.
Identify customer’s needs, clarify of information, address issues and provide/escalate solutions.
Follow up customer calls where necessary.
Processing forms, orders & applications requested by the customer·
Answer calls, make calls where needed & response to customer’s email.
Respond efficiently & accurately to callers, explain possible solutions & ensure that customer feel supported & build long lasting relationships with customers.
Assist to consumer banking business through sales lead generation.

Educational Requirements

Bachelor of Business Administration (BBA)

Experience Requirements

1 to 2 years
The applicants should have experience in the following business area(s):
Banks, Call Center
Freshers are also encouraged to apply.

Additional Job Requirements

Age 24 to 32 years
Job will be contractual under third party payroll.
He/she should be innovative, creative and should have the ability to take challenges.
Must have good verbal and written communication skill in English and Bengali.
Computer skill: Must have the basic knowledge of Computer, especially, MS Word, MS Excel, MS Power Point and other software packages.
Analytical Skill. Team player.

Location

Dhaka

Salary Range

Tk. 24000 - 27000 (Monthly)

Other Benefits

Weekly 2 holidays. Festival Bonus: 2

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Apr 20, 2025

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