Job Summary
Published On : Apr 5, 2025
No. of Vacancies : 20
Job Type :
Full Time
Job Level :
Experience : At least 1 year
Age : at least 23 years
Location : Dhaka (Dhanmondi)
Gender : Male
Salary Range:
Tk. 12000 - 15000 (Monthly)
Application Deadline : Apr 22, 2025
Jr. Executive - Call Center (Tele-sales)
RensSoft Solutions Limited
No. of Vacancies
20
Job Description / Responsibility
- We are looking for a Call Centre Jr. Executive to join our team. We would prefer a candidate with previous experience in the relevant area.
- Renssoft Solutions Ltd." is a healthcare start-up founded in 2017 with a vision to digitize the health sector of Bangladesh. The company owns its flagship product Digital RX, a prescription writing software that enables doctors to write a prescription within just few clicks and also manage their medical practice digitally. The company also provides online consultation services for specialized and selective industry leading Doctors to the patients through its platform called Doctorkoi.com. Together, the company aims to digitize the communications between doctors & patient & impose technology where it's needed the most, the entire Healthcare eco-system of Bangladesh.
- We are looking for a Call Centre Jr. Executive to join our team. We would prefer a candidate with previous experience in the relevant area. Assure that customers get the finest service possible via call center services while also gathering comments and notifying the customers for follow-up. Additionally, guarantee that all the other orders are fulfilled
- Responsibilities:
- Follow-up Service: Generate leads through follow-up calls to customers and convert them into appointments.
- Manage online customer queries.
- Need to handle incoming and outgoing calls.
- Service Quality & Others: Ensure the finest service to the customers and improve many aspects of the services.
- Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
- Collect customer feedback by calling them.
- Prepare reports as per requirement.
- Other works assigned by the management.
Educational Requirements
Experience Requirements
- At least 1 year
- The applicants should have experience in the following business area(s):
- Pharmaceutical/Medicine Companies, Call Center, E-commerce, Healthcare Startup
Additional Job Requirements
- Age at least 23 years
- 1 year of experience in this field of work.
- Tele-sales Marketing.
- Excellent command in English writing skill
- Skill set: English writing, Email, Word, Excel, Google Doc & Sheet, Browsing
- Dynamic leadership and participatory management system.
- Target achievement mentality.
- Proven telesales or customer service experience.
- Excellent communication and negotiation skills.
- Goal-oriented and self-motivated.
- Familiarity with CRM software.
- Sales or marketing qualifications are a plus.
Location
Dhaka (Dhanmondi)
Salary Range
Tk. 12000 - 15000 (Monthly)
Other Benefits
T/A, Mobile bill, Performance bonus
Salary Review: Half Yearly
Lunch Facilities: Partially Subsidize
Festival Bonus: 2
Salary range : 12k-15k (based on experience with attractive commission)
Comprehensive benefits packages in accordance with company policy.
6 months salary review. Opportunities for professional growth and career advancement and performance-based bonus and promotions.
Collaborative and inclusive work environment that fosters teamwork, knowledge sharing, and open communication.
Employee recognition programs to celebrate achievements and contributions.
Weekly one holiday and Govt Holidays.
Unlimited Tea, snacks.
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Apr 22, 2025
Company Information
Company Name:
RensSoft Solutions Limited
Address: Flat - 8B, House - 16/A, Road - 7, Dhanmondi R/A, Dhaka-1209.
Web:
http://www.doctorkoi.com/
Business: Doctor Koi: Developing the Digital Healthcare Ecosystem
“Doctor Koi” is a healthcare start-up founded in 2017 with a vision to digitize the health sector of Bangladesh. The company owns its flagship product Digital RX, a prescription writing software that enables doctors to write a prescription within just a few clicks and also manage their medical practice digitally. Till date, it has generated 13M Digital Prescriptions through its software platform by industry-renowned doctors. The company provides online consultation services for specialized and selective industry-leading Doctors to patients through its platform called Doctorkoi.com. Together, the company aims to digitize all doctors` clinics and bring affordable aftercare for patients.
Digital RX has over 1500 clients with 1000+ plus daily active users who are generating almost a thousand prescriptions per day. Since its inception the company has digitized more than 50 lacs prescriptions. Pharmaceutical leaders like Eskayef, ACI, Healthcare, Incepta are also working with DoctorKoi to make this technological transformation into the healthcare industry.
During the pandemic Doctor Koi launched its online consultation service through which they have served more than 50000 patients online. This online service helped the people from different parts of the country to get doctors advices when most hospitals were closed for general patients. Patients can book appointments by calling at their helpline 09666777711 (10am-6pm) or by contacting their official facebook page: www.facebook.com/doctorkoiofficial
