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Category : Call Center / Customer care

Job Summary

Published On : Apr 5, 2025
No. of Vacancies : 06
Job Type : Full Time
Job Level :
Experience : At least 2 years
Location : Anywhere in Bangladesh
Gender : Male
Salary Range:
Tk. 14000 (Monthly)
Application Deadline : Apr 19, 2025

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Customer Relationship Officer (On-line)

Haramain Store

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No. of Vacancies

Job Description / Responsibility

Make outbound calls to prospective and existing clients to promote products and services.
Generate leads through various channels, including cold calling and email campaigns and convert the call for the sales.
Provide accurate information to customers and address their queries.
Manage client inquiries, resolve issues, and provide exceptional customer service to ensure client satisfaction.
Prepare and submit regular sales reports to management, including call logs, sales summaries, and feedback on market conditions.

Educational Requirements

Diploma, Bachelor/Honors, Masters

Experience Requirements

At least 2 years

Additional Job Requirements

Minimum 2 years of experience in E-commerce, Call Center or FMCG.
Good communication skill & Problem solving
Proven experience skill to tackle challenging situation.
Customer friendly & professional attitudes.
Candidates with experience at Chaldal or Foodpanda will get priority.
Prior experience in call center or customer service is preferred.
Strong communication skills in Bangla and English.
Patient, positive, and professional demeanor.
Proficiency in computers, MS Office, and CRM tools.
Team player with the ability to work collaboratively.
Bengali & English conversational skills.
CRM, Excel Data Management, Microsoft Office Suite, and GSuite proficiency.
Good typing speed.

Location

Anywhere in Bangladesh

Salary Range

Tk. 14000 (Monthly)

Other Benefits

Salary Review: Yearly

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Apr 19, 2025

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