Category : Call Center / Customer care
Job Summary
Published On : Apr 5, 2025
No. of Vacancies : 05
Job Type : Full Time
Job Level :
Experience : 1 to 3 years
Age : 20 to 29 years
Location : Dhaka (Banani)
Gender : Female
Salary Range:
Negotiable
Application Deadline : Apr 18, 2025
Customer Care Executive (Female)
SkyNext Holidays Ltd
No. of Vacancies
05
Job Description / Responsibility
  • About Us:
  • Sky Next Holidays Ltd. is committed to providing exceptional travel experiences. We are looking for a passionate Customer Care Executive to join our team, someone who thrives in customer service, sales, and marketing, ensuring a seamless experience for our clients.
  • Key Responsibilities:
  • Handle customer inquiries via phone, email, and social media.
  • Assist clients with booking travel packages, hotels, and other services.
  • Promote and upsell travel packages to potential customers.
  • Resolve customer complaints and provide effective solutions.
  • Maintain accurate customer records and update databases.
  • Follow up with customers to ensure satisfaction and build strong relationships.
  • Collaborate with the sales and operations teams to enhance the customer experience.
  • What We Offer:
  • Competitive salary with performance-based incentives.
  • Friendly and dynamic work environment.
  • Opportunities for career growth and professional development.
  • Festive Bonus
  • Attractive Commission Structure.

Educational Requirements
  • Bachelor/Honors
  • Bachelor’s degree in Business, Marketing, Tourism, or a related field.
  • Fresh graduates & Bachelor’s students currently pursuing their degree are also allowed to apply
Experience Requirements
  • 1 to 3 years

Additional Job Requirements
  • Age 20 to 29 years
  • Experience: Prior experience in customer service, sales, or marketing—preferably in the travel & tourism industry—will be an advantage
  • Strong indoor sales and marketing skills to drive business growth.
  • Excellent communication and interpersonal skills.
  • Negotiation skills to close deals effectively.
  • Problem-solving abilities and patience.
  • Proficiency in MS Office Suite (Word, Excel).
  • Ability to multitask and handle pressure in a fast-paced environment.
  • Passion for travel and customer satisfaction

Location
Dhaka (Banani)
Salary Range
Negotiable
Job Source
Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

  • Women-Friendly Workplace: We are committed to fostering a diverse and inclusive workplace. Only female candidates are requested to apply.
  • Join Sky Next Holidays Ltd. and be a part of creating unforgettable travel experiences!

Application Deadline : Apr 18, 2025
Company Information
Company Name: SkyNext Holidays Ltd
Address: Bari Momen Heights, 6th Floor, House No.157, Block-E, Road No.12, Banani, Dhaka-1213


for job announcement

+88-02-222294153,/91538/83619/ +88-02-8837118
01678076363-61-62-68, 01977886877
( 9.30 am to 7.30 pm )