Job Summary
Published On : Apr 5, 2025
No. of Vacancies : 05
Job Type :
Full Time
Job Level :
Experience : 1 to 3 years
Age : 20 to 29 years
Location : Dhaka (Banani)
Gender : Female
Salary Range:
Negotiable
Application Deadline : Apr 18, 2025
Customer Care Executive (Female)
SkyNext Holidays Ltd
No. of Vacancies
05
Job Description / Responsibility
- About Us:
- Sky Next Holidays Ltd. is committed to providing exceptional travel experiences. We are looking for a passionate Customer Care Executive to join our team, someone who thrives in customer service, sales, and marketing, ensuring a seamless experience for our clients.
- Key Responsibilities:
- Handle customer inquiries via phone, email, and social media.
- Assist clients with booking travel packages, hotels, and other services.
- Promote and upsell travel packages to potential customers.
- Resolve customer complaints and provide effective solutions.
- Maintain accurate customer records and update databases.
- Follow up with customers to ensure satisfaction and build strong relationships.
- Collaborate with the sales and operations teams to enhance the customer experience.
- What We Offer:
- Competitive salary with performance-based incentives.
- Friendly and dynamic work environment.
- Opportunities for career growth and professional development.
- Festive Bonus
- Attractive Commission Structure.
Educational Requirements
- Bachelor/Honors
- Bachelor’s degree in Business, Marketing, Tourism, or a related field.
- Fresh graduates & Bachelor’s students currently pursuing their degree are also allowed to apply
Experience Requirements
Additional Job Requirements
- Age 20 to 29 years
- Experience: Prior experience in customer service, sales, or marketing—preferably in the travel & tourism industry—will be an advantage
- Strong indoor sales and marketing skills to drive business growth.
- Excellent communication and interpersonal skills.
- Negotiation skills to close deals effectively.
- Problem-solving abilities and patience.
- Proficiency in MS Office Suite (Word, Excel).
- Ability to multitask and handle pressure in a fast-paced environment.
- Passion for travel and customer satisfaction
Location
Dhaka (Banani)
Salary Range
Negotiable
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Apr 18, 2025
Company Information
Company Name:
SkyNext Holidays Ltd
Address: Bari Momen Heights, 6th Floor, House No.157, Block-E, Road No.12, Banani, Dhaka-1213