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Category : Call Center / Customer care

Job Summary

Published On : Apr 5, 2025
No. of Vacancies : 15
Job Type : Full Time
Job Level :
Location : Dhaka (Dhamrai)
Salary Range:
Negotiable
Application Deadline : Apr 16, 2025

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Jr. Executive (Customer Service)

Adzi Trims Ltd.

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No. of Vacancies

Job Description / Responsibility

Responding to customer queries via phone, email. Moreover, providing accurate information about products or services.
Addressing customer concerns promptly and professionally.
Listen to customer carefully.
Escalating complex issues to the appropriate department when needed.
Proficient in excel and Microsoft word.
Updating and managing customer databases with accurate details.
Documenting interactions for future reference.
Continuously learning about company offerings and policies to provide accurate information.
Communicating customer needs to relevant departments like sales, logistics, or technical support.
Managing production lead time across cross- functional teams.
Timely reporting to the team manager.
Uphold company policies and regulations as set by HR and Admin.

Educational Requirements

Bachelor/Honors

Additional Job Requirements

Location

Dhaka (Dhamrai)

Salary Range

Negotiable

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Apr 16, 2025

Company Information

Company Name: Adzi Trims Ltd.
Address: Tropical Alauddin Tower, Flat# 14/A, 14th Floor, House# 32/C, Road# 02, Sector# 03, Uttara# 1230, Dhaka, Bangladesh.

Business: Garments Accessories Manufacturer

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