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Category : IT & Telecommunication

Job Summary

Published On : May 4, 2024
No. of Vacancies : 02
Job Type : Full Time
Job Level :
Experience : At least 1 year
Age : 22 to 35 years
Location : Moulvibazar (Moulvibazar Sadar)
Gender : Male
Salary Range:
Negotiable
Application Deadline : May 21, 2024

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Customer Support Engineer (ISP)

SOL-BD

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No. of Vacancies

Job Description / Responsibility

Who has passion to build up his career is ISP industry, are requested to apply.
Configure and Troubleshoot Routers, Switch, Firewalls, Wi-Fi etc.
Handling client complaints via phone, email or chat.
Ensure Customer Support over Phone, Email, Remote Access or Physical Presence if required.
Monitor Network Devices of the Company and Customer Network.
Attending incoming Call of Customers.

Educational Requirements

Diploma in Computer
Bachelor of Science (BSc)
Diploma in Computer
Bachelor of Science (BSc)

Experience Requirements

At least 1 year
Freshers are also encouraged to apply.

Additional Job Requirements

Age 22 to 35 years
Basic knowledge of WI-FI Router and Access Point.
Basic idea about Routing Protocols. Have to Good Communication skill in English Both Written and orally.
Maintain good communication with Clients and Colleagues.
Ability to utilize applications required for Office Management.
Obey all the rules and regulations of the Organization.
The applicants should have experience in the following business areas: (ISP)
Fresher are also encouraged to apply.

Location

Moulvibazar (Moulvibazar Sadar)

Salary Range

Negotiable

Other Benefits

Festival Bonus: 2 T/A, Gratuity

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : May 21, 2024

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